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bbuske

B748 Payware won't download

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Hello,

bought the B747-800 here on Aerosoft.

 

However, the aircraft won't download. Download starts normally but after some minutes or maybe half an hour, the download fails and can´t be resumed either. Gotta click the link again and start it all over again just so it fails once more. Tried with Firefox and also with Chrome. Same issue, though Chrome once out of three attempts says forbidden.

 

Any help or advice on this?

 

Cheers

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Hello,

 

I have tried the download here and it worked fine....

Do you have a good internet connection? No restrictions about the traffic and download size?

Please be sure, that no antivir or Firewall programm will block the download files...

But may be our server traffic was very high.. so such problems can occur.

 

Please try again the download.

If the problem is the same, then open a ticket here:

https://aerosoft.zendesk.com/hc/en-us

Send your Order number of the purchase and describe the problem with the ticket.

 

Greets Heinz

 

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Hello,

 

probably the servers have been busy as it worked now just fine.

Thanks for your reply. Danke.

 

Cheers

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