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henry23

No access to IPad

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Hello, I am having a problem accessing my Navdata Pro charts on my Ipad. After entering the short code, it is telling me that there is a problem with my account. Your help will be greatly appreciated.

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Not sure what you mean with short code. You enter your email adress (the one you used during purchase) and the serial number.

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Hi mopperle, I've got it sorted now and all is fine thank you. I'm using the desktop charts too and in there, in the setting page, there is an option to generate a short code so that you don't have to type in the original long serial  number. However I just emailed the long serial number to myself and then copied and pasted that into the serial number line on the Ipad. The first time I purchased Navdatapro,( I month) I could not get it work on the Ipad no matter what I tried but on the second purchase (12 months in the sale) it worked straight away.

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Glad you got it finally working.

Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic.

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