No access to IPad

[henry23 3]

Hello, I am having a problem accessing my Navdata Pro charts on my Ipad. After entering the short code, it is telling me that there is a problem with my account. Your help will be greatly appreciated.

[mopperle 3343]

Not sure what you mean with short code. You enter your email adress (the one you used during purchase) and the serial number.

[henry23 3]

Hi mopperle, I've got it sorted now and all is fine thank you. I'm using the desktop charts too and in there, in the setting page, there is an option to generate a short code so that you don't have to type in the original long serial  number. However I just emailed the long serial number to myself and then copied and pasted that into the serial number line on the Ipad. The first time I purchased Navdatapro,( I month) I could not get it work on the Ipad no matter what I tried but on the second purchase (12 months in the sale) it worked straight away.

[mopperle 3343]

Glad you got it finally working.

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