Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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Tundrabum01

Jetways non operational Mega Airport EDDF

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Unable to get jetways to function PD3V4-2.  Sitting at E2 heavy .PMDG 777LR.  Aircraft loaded slightly left of the parking spot, so slewed it to the right exactly to the center of the yellow line, no help, using Ctrl J as per the manual.

 

Tundrabum01

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