dennison 0 Posted February 20, 2018 Share Posted February 20, 2018 Hi any help would be appreciated I purchased the package NavDataPro Complete - One Year Access yesterday I have contact aerosoft direct and I am not getting any help what so ever I am getting this error please see attachment. Please can someone help me Mod Edit: screenshot removed! Don't post license data publicly, not even in part. Link to comment https://forum.aerosoft.com/index.php?/topic/130602-navdata-charts/ Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4928 Posted February 20, 2018 Deputy Sheriffs Share Posted February 20, 2018 Are you using the exact same email address as you gave in your shop account? Best use copy&paste from the shops order confirmation. Link to comment https://forum.aerosoft.com/index.php?/topic/130602-navdata-charts/#findComment-866994 Share on other sites More sharing options...
dennison 0 Posted February 20, 2018 Author Share Posted February 20, 2018 Yes it will not let me copy and paste I can only put it in manual. when I looked at the manual it says the serial number that was sent but I have not received an email with a serial number. Do you use the same serial number that I used for the navdata pro install Link to comment https://forum.aerosoft.com/index.php?/topic/130602-navdata-charts/#findComment-867003 Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4928 Posted February 20, 2018 Deputy Sheriffs Share Posted February 20, 2018 Yes, as you bought the "complete" package the license is the same for the charts and the NavDataPro client. Link to comment https://forum.aerosoft.com/index.php?/topic/130602-navdata-charts/#findComment-867005 Share on other sites More sharing options...
dennison 0 Posted February 20, 2018 Author Share Posted February 20, 2018 So I don't know way I cannot copy and paste I can right click and the box comes up so I select copy but when I right click to register it I don't get anything so I cannot paste the serial number I have to put it all in manually. Link to comment https://forum.aerosoft.com/index.php?/topic/130602-navdata-charts/#findComment-867006 Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4928 Posted February 20, 2018 Deputy Sheriffs Share Posted February 20, 2018 Are you using the windows application or the website (https://navdatapro.aerosoft.com/)? Pasting your information into the login screen shouldn't be a problem at all. Please use another web browser and give it another try. Link to comment https://forum.aerosoft.com/index.php?/topic/130602-navdata-charts/#findComment-867007 Share on other sites More sharing options...
dennison 0 Posted February 20, 2018 Author Share Posted February 20, 2018 Thank you for your help all good now Link to comment https://forum.aerosoft.com/index.php?/topic/130602-navdata-charts/#findComment-867010 Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4928 Posted February 20, 2018 Deputy Sheriffs Share Posted February 20, 2018 Glad to hear that Link to comment https://forum.aerosoft.com/index.php?/topic/130602-navdata-charts/#findComment-867011 Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4928 Posted February 20, 2018 Deputy Sheriffs Share Posted February 20, 2018 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment https://forum.aerosoft.com/index.php?/topic/130602-navdata-charts/#findComment-867012 Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.