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  1. Heads up for UK purchasers of hardware from Aerosoft. My hardware was despatched by Aerosoft a week ago but it is still with UPS in Germany delayed due to Brexit difficulties. No delivery date available.
  2. Hello. Not sure this helps you but I downloaded the same Windows update with no problems Flew the A320 and MCDU pops up as normal . You may get more help if you post in the P3D forum choosing the A320 64 bit section. Hope you solve the problem. Best Wishes
  3. Thanks for reply. P3D version is TromsoX x downloaded from Just Flight site yesterday. Has file number
  4. Here is the Jetway CFG log Traceback (most recent call last): File "SODE_jetway_config_ENTC.py", line 188, in <module> File "Tkinter.pyo", line 1825, in __init__ _tkinter.TclError: Can't find a usable init.tcl in the following directories: {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/Tromso X/lib/tcl8.5} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/Tromso X/lib/tcl8.5} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/lib/tcl8.5} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/Tromso X/library} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/library} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/Aerosoft/tcl8.5.15/library} {D:/Program Files/Lockheed Martin/Prepar3Dv4/Ecosystem/tcl8.5.15/library}
  5. From CFG execute log: Exception in Tkinter callback Traceback (most recent call last): File "Tkinter.pyo", line 1410, in __call__ File "FSX_tromsoe_1.py", line 20, in install IOError: [Errno 13] Permission denied: 'D:\\Program Files\\Ecosystem\\Aerosoft\\Tromso X\\ConfigTool\\configurationfile.ba I am running as Administrator. Have reinstalled but no change. Disabled MS ]Security for install/ Any advice most welcome.
  6. Thanks Ephedrin. I have moved the A 330 xml file into One drive and Updater now recognises A330. Good detective work!!
  7. Thanks for reply. I think the problem is this: C\Users\*****\OneDrive\documents\Aerosoft\ASUpdater\Products\as_a330_prof.xml whilst the setup log does not have the OneDrive entry, documents follow directly *****. Odd that last week I reinstalled both A318/19 and A320/21 yet updater recognised them. Should I delete all my Airbus Pro, A318/19, A320/321 and A330 and reinstall? Thanks again for any advice.
  8. Fresh install today of A330 in P3D.4 as per Forum guide on reinstallation but product has not shown in Updater. The install has worked perfectly but notice in the AS updater product file there is no 330 xml file although it is in the P3D add on Aerosoft A330 entry.
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