Vahagn Madatyan 0 Posted July 12, 2017 Share Posted July 12, 2017 Hello, Today I am not being able to open PFPX. When run with or without administrative privileges. It freezes on start and goes into nonresponding state. Couple of observations: This is new and happening today. I have used it yesterday. Things that have changed between yesterday and today are: PMDG 737 NGX install and their updates, Windows 10 updated Even though it opens up, the loading screen does not go away and it froze on Weather Initialization state. "Initializing Weather". I am using P3Dv4 AS but that did not change/update Things I have done: Reinstalled PFPX no help Installed the latest Hotfix - no help Ran as admin - no help Reinstalled the X86 redistributable 2015 - no help. Any suggestions and help would be appreciated. From what I can dig, Windows Updates installed yesterday are: X64 Based Adobe Flash Player update. Version 1703; KB4025376 Cumulative update for windows 10. Version 1703; KB4025342 Windows Malicious Software Removal Tool: KB890830 I could try to uninstall yesterday's update, but not sure how long I can keep them away with windows 10 before they get installed again lol. Link to comment Share on other sites More sharing options...
srcooke 422 Posted July 13, 2017 Share Posted July 13, 2017 Did you reinstall the 2015 X86 redist version linked here The WIN10 update installed here also without issue. Link to comment Share on other sites More sharing options...
FlightSimSoft.com 283 Posted July 13, 2017 Share Posted July 13, 2017 Do you get the freezing with version 1.28.9c or 1.28? Which graphic card do you have? did you maybe update the driver? We have (very few) reports with latest driver updates Link to comment Share on other sites More sharing options...
Vahagn Madatyan 0 Posted July 14, 2017 Author Share Posted July 14, 2017 16 hours ago, srcooke said: Did you reinstall the 2015 X86 redist version linked here The WIN10 update installed here also without issue. Yes I did, no help 13 hours ago, FlightSimSoft.com said: Do you get the freezing with version 1.28.9c or 1.28? Which graphic card do you have? did you maybe update the driver? We have (very few) reports with latest driver updates I have version 1.28. but I tried the hotfix, it froze there too. Graphics card is Strix 1080 TI with the latest driver. Do you think Anti Virus could interfere with its operations? Any file or process I could exclude to make sure? Link to comment Share on other sites More sharing options...
Vahagn Madatyan 0 Posted July 14, 2017 Author Share Posted July 14, 2017 i discovered that windows event viewer logs "Application Hang" for PFPX. Here are the details Log Name: Application Source: Application Hang Date: 7/12/2017 5:47:05 PM Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-F1UGLVU Description: The program PFPX.exe version 1.2.8.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 4e40 Start Time: 01d2fb70fcf0cef0 Termination Time: 38 Application Path: C:\aerosoft\Professional Flight Planner X\PFPX.exe Report Id: 15547119-6f09-45be-a10a-69966b160075 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Hang" /> <EventID Qualifiers="0">1002</EventID> <Level>2</Level> <Task>101</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-07-13T00:47:05.554538700Z" /> <EventRecordID>4204</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-F1UGLVU</Computer> <Security /> </System> <EventData> <Data>PFPX.exe</Data> <Data>1.2.8.0</Data> <Data>4e40</Data> <Data>01d2fb70fcf0cef0</Data> <Data>38</Data> <Data>C:\aerosoft\Professional Flight Planner X\PFPX.exe</Data> <Data>15547119-6f09-45be-a10a-69966b160075</Data> <Data> </Data> <Data> </Data> <Binary>55006E006B006E006F0077006E0000000000</Binary> </EventData> </Event> Link to comment Share on other sites More sharing options...
Vahagn Madatyan 0 Posted July 14, 2017 Author Share Posted July 14, 2017 UPDATE: So I have uninstalled PFPX, cleared all folders and registry info having PFPX in them and reinstalled. It worked without crash, however after one use, it went back to state of freezing. This time I did all clearing again but uninstalled Anti virus. Now it opens up but menu has white all over it, I reinstalled redist but no luck :(. Here is a pic: As you can see all menu items on top are covered by this white area that makes everything below non clickable.https://gyazo.com/a5329c0352626d529e3172ba6e53f06c Link to comment Share on other sites More sharing options...
FlightSimSoft.com 283 Posted July 14, 2017 Share Posted July 14, 2017 Did your PFPX work before you update the graphic card drivers? Which version was the lates functional one? Link to comment Share on other sites More sharing options...
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