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acars gauge fails to connect

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I hope this is the right place.

I have comlete failure to connect the acars gauge. I have tried connected/not connected to fs; I have tried with/without fs open; I have tried with/without fskeeper open; I have tried every button and configuration I can think of and a few a my daughter thought of. I have tried the help pages and totally fail to understand where in the panel.cfg I am supposed to look and for what; Every time I try to connect the gauge simply says 'timed out'.

Please don't ask if I have tcp/ip connected = yes!

Don't tell me to configure *** unless you are very kind and also tell me How!!

I would appreciate all/any help and offer thanks in advance.

PS running Fs9


Broadband @ 1Mb

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