Karlow17 7 Posted January 24, 2013 Share Posted January 24, 2013 I cannot update andras field. It is version 1.17. Aerosoft launcher says that it is up to date. Under my orders there is no way to update either. Any help would be appreciated! Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 I have also tried to update it online but it says I have the rond email or serial key. Do I need to activate it first? And if so how? Link to comment Share on other sites More sharing options...
Robert_VAE 15 Posted January 24, 2013 Share Posted January 24, 2013 Go to http://support.aeros...php?language=en, If you don't have an account you will need to make one or sign in and select andras field from the drop down menu. If its not there click the link that says Do you want to register another product? and follow the instructions there. Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 This is my first time using aerosoft so I am new to this stuff Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 Ok I will try Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 It dosent let me. I used the serial from my orders and my aerosoft email adress and it says wrong email or serial Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 It comes up with that screen Link to comment Share on other sites More sharing options...
Robert_VAE 15 Posted January 24, 2013 Share Posted January 24, 2013 When did you purchase your product? If it was recently you might have to wait a bit for their systems to catch up with each other Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 What email do I use. It lets me log in and select the product but after I put my serial in and click continue it says wrong serial or email Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 I purchased it 3 days ago Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 2-3 days Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 I can log in fine. Just cant update. Do I need to register it? And if so, how? Link to comment Share on other sites More sharing options...
Robert_VAE 15 Posted January 24, 2013 Share Posted January 24, 2013 That's a good question, I have never run into that problem, try sending an email to support@aerosoft.com explaining you issue they should be able to solve it. Sorry I could not be more help. Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 I think I am doing it right. Just using my aerosoft email an then copy and pasting my serial from the my orders page Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 It's ok. I will try sending them a email. Thanks for your help Link to comment Share on other sites More sharing options...
Robert_VAE 15 Posted January 24, 2013 Share Posted January 24, 2013 No problem any time Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 24, 2013 Aerosoft Share Posted January 24, 2013 I cannot update andras field. It is version 1.17. Aerosoft launcher says that it is up to date. Under my orders there is no way to update either. Any help would be appreciated! We got you support mail karlow17 and you should have an answer in an hour. Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 Mop they said that version 1.17 is the latest release. Meanwhile I saw that version 1.20 was released Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 Thanks. Was trying to figure this out for 2 days now. Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 Still had no luck. I will keep on trying Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 It still says invalid email or serial Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 Is there a link anywhere that I can download anders field update 1.20 from? Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 I mean andras field update 1.20 Link to comment Share on other sites More sharing options...
Karlow17 7 Posted January 24, 2013 Author Share Posted January 24, 2013 Is there a link anywhere that I can get Andrews field update 1.19 or 1.20 from? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted January 24, 2013 Aerosoft Share Posted January 24, 2013 Karlow I have handled this by email. I have send you two links there and you have not replied to that email. Please try to use one channel to get support. Link to comment Share on other sites More sharing options...
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