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if you get a 4711 error

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We are getting a few mails at support about error 4711 after installing the latest version. This error is generated when AES find a serial code that we marked as a pirated code. These codes are shared on sites and forums. Every new version of AES has an updated list with these codes.

Now if you are 100% sure that all the codes on your system are bought by you and not by somebody else, and you never shared them, do send us your support log file at support@aerosoft.com. AEShelp can create these log files (see the SUPPORT tab). Should we find pirated codes in your log file we consider legal actions against you and against the person whom we sold the codes to.

If you are not sure that all your codes are legal do not bother to contact as we will not support you in any way.

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