rax 0 Posted November 23, 2009 Share Posted November 23, 2009 purchased download version of Citybus 2010 with my credit card through paypal. within minutes, i received a paypal email that says the payment is completed. but i didnt see any download link or any serial codes in my email. when i check my account on download shop webpage. it said Pending. then i sent an email to the customer service about why it was still pending when the transaction is completed on paypal. i didnt get any reply. then 2 hours later, i checked back my account on Download Shop webpage. It is EMPTY this time!! There was another section above "Previous Order other download shops". it shows the item that i have purchased. but i dont see it now. whats going on? i am still waiting for the download link and my serial number. this is the image this is a proof of purchase on paypal Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted November 23, 2009 Share Posted November 23, 2009 Hello Rax, We do apologise for this, can you recheck your account in a short while as its being added manually for you. Link to comment Share on other sites More sharing options...
rax 0 Posted November 23, 2009 Author Share Posted November 23, 2009 Hello Rax, We do apologise for this, can you recheck your account in a short while as its being added manually for you. thanks shaun, i finally got it. Link to comment Share on other sites More sharing options...
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