Flusingo 1 Posted March 14, 2023 Share Posted March 14, 2023 Hello, I received my Cockpit Master MCP and EFIS units today. I´m running Windows 11 and the bridge with admin rights. It won´t open, because "the library files extraction failed". Any ideas?? Thank you in advance. Ingo Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted March 14, 2023 Aerosoft Share Posted March 14, 2023 Can you please post a screenshot of the message ? Where did you download the file from? Thanks Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 14, 2023 Author Share Posted March 14, 2023 No problem! I downloaded the software via the link on Aerosofts product page of the MCP. I‘m not running any anti-virus software other than ms defender. Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted March 14, 2023 Aerosoft Share Posted March 14, 2023 Hi, Did you follow the steps in this tutorial ? (Especially the steps 1 to 5 - It also explains the administrator mode to run applications) Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 14, 2023 Author Share Posted March 14, 2023 Looks like I downloaded the Bridge for x-Plane, didn’t I? Let me try the other version. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted March 14, 2023 Aerosoft Share Posted March 14, 2023 Please let us know. Thanks. Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 14, 2023 Author Share Posted March 14, 2023 I’ll let you know as soon as possible. Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 14, 2023 Author Share Posted March 14, 2023 The software you advised me to use only supports the cdu in MSFS, not the mcp or efis. By the way, I also contacted info@cockpit-simulator.com for help. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted March 14, 2023 Aerosoft Share Posted March 14, 2023 You can download it from here : https://www.cockpit-simulator.com/software/ But the system and administrator run method remain the same. Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 14, 2023 Author Share Posted March 14, 2023 Already tried that also. Problem the same. It’s an .exe file, nothing to extract. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted March 14, 2023 Aerosoft Share Posted March 14, 2023 Please send me a screenshot of the folder where the file is downloaded. (The screenshot must show the file as it has been downloaded) Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 14, 2023 Author Share Posted March 14, 2023 Please login to display this image. Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 14, 2023 Author Share Posted March 14, 2023 When downloading I see this: Please login to display this image. Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 14, 2023 Author Share Posted March 14, 2023 Then I have to keep it manually: Please login to display this image. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted March 14, 2023 Aerosoft Share Posted March 14, 2023 This is just the system warning you this is an executable file and therefore potentially dangerous as executable files can contain malicious code. Of course this isn't the case here. Just execute the file once downloaded. Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 14, 2023 Author Share Posted March 14, 2023 And that brings up the error I posted at the beginning of this thread. And now what? Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted March 14, 2023 Aerosoft Share Posted March 14, 2023 There must be something in your system preventing the file to execute normally. Will ask Wilson to comment on this. Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 15, 2023 Author Share Posted March 15, 2023 I have another windows 10 computer. The program starts on that one without any problem. But on the pc with windows 11 it won’t. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted March 15, 2023 Aerosoft Share Posted March 15, 2023 Then there is something with your Windows 11. Wilson will check that. Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 15, 2023 Author Share Posted March 15, 2023 Thanks!! Btw: Who’s Wilson? Link to comment Share on other sites More sharing options...
Flusingo 1 Posted March 15, 2023 Author Share Posted March 15, 2023 I just received an email from cockpit simulator with the bridge version 2023.1.3 attached as a .zip file instead of an .exe file. Unzipped the file, now everything is working!!! So it’s not a windows issue after all. 1 Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted March 15, 2023 Aerosoft Share Posted March 15, 2023 Perfect. Nice it now works. Link to comment Share on other sites More sharing options...
Aerosoft SimWare 731 Posted March 15, 2023 Aerosoft Share Posted March 15, 2023 Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
Recommended Posts