mimicgeoff89 0 Posted August 11, 2018 Share Posted August 11, 2018 Good Morning everyone, I just bought the 1 cycle update NavDataPro and I am getting the I am not entitled to download the new version message. Not sure what I am doing wrong. I have the Aerosoft A320/A321. I am using FSX. I have attached 3 pictures to show what I am doing. Any help is appreciated. Thank you in advance Please login to display this image. Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 11, 2018 Deputy Sheriffs Share Posted August 11, 2018 Have your added the license to the account page in NavDataPro? Link to comment Share on other sites More sharing options...
mimicgeoff89 0 Posted August 11, 2018 Author Share Posted August 11, 2018 I have. Went into my account page on the aerosoft site and copy/pasted the seriel number that I found for the product under instant download Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 11, 2018 Deputy Sheriffs Share Posted August 11, 2018 And what does the account page in NavDataPro say about the validity of the license/cycle? Link to comment Share on other sites More sharing options...
mimicgeoff89 0 Posted August 12, 2018 Author Share Posted August 12, 2018 Everything is blank except my email and seriel number that I copy/pasted in Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 12, 2018 Deputy Sheriffs Share Posted August 12, 2018 Is it possible, that your Windows firewall blocks NavDataPro.exe from fully accessing the internet? You might want to turn it off for test purpose. Link to comment Share on other sites More sharing options...
mimicgeoff89 0 Posted August 12, 2018 Author Share Posted August 12, 2018 Thank you for this! That is exactly what was happening. Was able to download and now under account it has information under last update and first update. Thank you so much! Link to comment Share on other sites More sharing options...
Deputy Sheriffs Tom A320 4915 Posted August 12, 2018 Deputy Sheriffs Share Posted August 12, 2018 You're welcome Because we believe this topic has been answered we have closed it. If you have any more questions feel free to open a new topic. Link to comment Share on other sites More sharing options...
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