[Talk to the management? Here's your chance...]

Isn't a survey of Navigraph users somewhat limited? While a lot of Aerosoft customers might use Navigraph, I would say there's also a good chunk of them who don't. If this survey included all those people, I'd bet those statistics would show a much more pronounced move away from FSX.

[Talk to the management? Here's your chance...]

Hi Mathijs,

Thanks for your reply, which is really appreciated. I hope I didn't come across as being critical of you or your team; I understand and support your action to suspend the forum. To be honest, I think most trolls don't really think very much about their actions, or how they might affect other people, but I dare say a few very sad people do actually take pleasure in spoiling things for others. They may have succeeded for now, but it's a hollow victory as it's one less platform for their vitriol.

I've enjoyed Aerosoft's products for nearly 20 years now, and hope you will continue doing what you're doing for a long time to come, despite the few who will never be pleased.

Best wishes to you and the team,

tjf4375

[Talk to the management? Here's your chance...]

Thanks Herman Yes, I recall reading Mathijs's message and I totally understand and agree with his viewpoint. You guys are working hard on creating high quality add-ons, and made the unusual but very welcome decision to engage with your userbase and respond to our concerns. It's such a shame that so often it's the few who ruin it for the many, but I do hope you will find a compromise that enables sensible discussion without leaving you open to constant abuse. There are lots of us who really appreciate your work, and your refreshing approach to customer engagement, so please don't feel disheartened, and please keep doing what you do best!

[Talk to the management? Here's your chance...]

Hi Mathijs,

I couldn't find the post specifically about the A330 forum being closed, so apologies if this is in the wrong place! I just wanted to express my thanks to you and Aerosoft for the time you spend engaging with people on the forums. I also completely understand your reasoning for freezing it. I hope the freeze won't be permanent as I know a lot of us simmers really appreciate being able to discuss ideas, but I agree it was getting a bit bogged down with petulant "when will it be released" posts.

 

Anyway best of luck and best wishes to you and the team, and I will continue to look forward to your updates and the eventual release of the A330, which I'm sure will be well worth the wait!

 

tjf4375

[A380 upper deck door]

Hi folks, firstly I'm really sorry if this question has been answered already, but I was a bit confused by what I've read so far and wanted to clarify the position. I've just added AES 2.08 support for UK2000 Heathrow Xtreme V2, and have found a config file for the Project Airbus A380. I've parked at an A380 gate in Terminal 4 (406) but only the L1 door has been connected to, even though the gate does have 3 jetways, as shown in the picture. Are there other gates at LHR that will connect with the upper deck door in Version 2, or is this feature not available for this particular scenery? Not a problem if not, I just wanted to clarify if I'd missed something, or needed to park at a different gate?

Would be very grateful for any pointers! In the meantime my passengers can make do with one walkway

Tim