robertma

Hi guys! Recently I have some question about my purchase and I call Aerosoft USA and Aerosoft Europe But they didn't answer the phone. I try several times at different day and different time , but they still didn't answer the phone. Dose anyone have the same experience? And what shoud I do? Thanks guys!

Thanks Ami and Shaun Fletcher ! I called Aerosoft USA yesterday and I got email response today! The PMDG 747x will sent in last of this week and Airbus X will change to newest Airbus X Extended Edition ! Thanks folks!

Thanks!! W.Skinner I will call them!

Hi Folks!~ I don't know wether othor people have same expirience as me. But it is not very good for me, it make me feel anxity~ I ordered several box product included 4 x PMDG 747 X , PMDG 737NGX ,Airbus X from aerosfot USA on the internet on March 23th. It's my first time order box prodect from Aerosoft. I felt excited after my ordered and I write a mail to aerosfot USA how long will it take to arrive. And It was very sweet that Aeosoft USA response me very soon. After 2 weeks I recieve my prodect form USPS, and when I open it, I only found PMDG 737 NGX in the box but not others include PMDG 747X and Airbus X. I write mail again to Aerosoft USA to know when will I recieve rest of my product and why it didn't pack together. But I didn't get any response, I mail again and again but it still no response... It is very sad to me. Dose anyone have same expirience as me? And dose it normal to sent product seperatly? Thanks you Folks!