fcsmitty07 0 Posted September 18, 2014 Share Posted September 18, 2014 Hello, I bought the Zurich Airport scenery (for the second time), but experience the same problem: the program dous not accept the registration key mounted in the box. As this is the second time, I wander if there is something else going on. I have a MAC OSX v. 10.9.4, 16 GB external memory and enough space on my HD. Can anyone help me with this? Pls. sent mail to: DELETED Thanks! Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 18, 2014 Deputy Sheriffs Share Posted September 18, 2014 Sorry, but it seems that you are totally wrong. FSX does not run under Mac OS, So I wonder what you are doing. BTW: I removed you email adress. Link to comment Share on other sites More sharing options...
fcsmitty07 0 Posted September 19, 2014 Author Share Posted September 19, 2014 Hello again, I am not talking about FSX, but about X plane 10. I bought the airport Zurich for X plane 10, but I cannot install it because the registration key is not accepted. This also happened with the first scenery, so what's going wrong? The programs are brand new from the shop. I understand that there is no other way to solve this problem then this forum, no phone number is found anywhere. i still hope you can help me out with this. Regards Frans Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted September 19, 2014 Deputy Sheriffs Share Posted September 19, 2014 Next time before posting please make yourself familiar with the forum structure. There is a dedicated X-Plane forum. How to contact Aerosft can be found on Aerosofts website on the left under "contacts". In your case I recommedn to open a ticket here: https://aerosoft.zendesk.com Until then I'll move your topic to the correct section. Link to comment Share on other sites More sharing options...
Guest Posted September 19, 2014 Share Posted September 19, 2014 Hello again, I am not talking about FSX, but about X plane 10. I bought the airport Zurich for X plane 10, but I cannot install it because the registration key is not accepted. This also happened with the first scenery, so what's going wrong? The programs are brand new from the shop. I understand that there is no other way to solve this problem then this forum, no phone number is found anywhere. i still hope you can help me out with this. Regards Frans Hello Frans, please open a ticket for this problem. https://aerosoft.zendesk.com/anonymous_requests/new Please write "X-Plane" into the subject. There (not here in the forum) we can sort it out (serail number , order number, where purchased, email ... ). Greets Heinz Link to comment Share on other sites More sharing options...
fcsmitty07 0 Posted September 19, 2014 Author Share Posted September 19, 2014 Hello Heinz, Sorry bothering you on the wrong forum, I am not (yet) familiar with forums, but will give attention to it. In the mean while I found out a telephone number of aerosoft, they told me to sent an e-mail with the problem to them. I hope that wil help and otherwise I get back to the x-plane forum. Thanks anyhow! Regards Frans Link to comment Share on other sites More sharing options...
Guest Posted September 20, 2014 Share Posted September 20, 2014 Hello Frans, ok ... i have received the mail. We are working on a solution.... We will contact you per mail. Greets Heinz Link to comment Share on other sites More sharing options...
fcsmitty07 0 Posted September 20, 2014 Author Share Posted September 20, 2014 Thanks Heinz, I will wait for your mail. Thanks for your help sofa! Fine weekend! Frans Link to comment Share on other sites More sharing options...
Guest Posted September 20, 2014 Share Posted September 20, 2014 Hello Frans, yes thanks and to you a fine weekend too. May be the answer of our key manager takes a little time because it is weekend and we have no access to the key database from home.... Greets Heinz Link to comment Share on other sites More sharing options...
fcsmitty07 0 Posted September 26, 2014 Author Share Posted September 26, 2014 Hello Heinz, I got the key and made my first landing in Zurich. Thank you very much for your support to solve this issue. Best regards Frans Link to comment Share on other sites More sharing options...
Guest Posted September 26, 2014 Share Posted September 26, 2014 Oh, that is fine... Thank you for the info here in the forum Greets and have fun. BTW: If you want static airplanes for Zurich, here you find a good freeware for that: http://forums.x-plane.org/index.php?app=downloads&showfile=16716 Greets Heinz Link to comment Share on other sites More sharing options...
fcsmitty07 0 Posted September 26, 2014 Author Share Posted September 26, 2014 I like to have the static planes in my scenery, but how do I install it? replace earth nav. data? and where do I copy the earth.wed.xml to? Maybe stupid to ask, but I won't ruin my scenery when I do it the wrong way ! A little explanation please? Best regards Frans Link to comment Share on other sites More sharing options...
Guest Posted September 26, 2014 Share Posted September 26, 2014 It's easy, (no changes to the Zurich Airport Addon!). download the Version 2 and expand the zip file. There is a readme file. In the folder "Zurich Static Aircraft v2" there is a folder "Zurich Static Planes". This folder must be copied into the Custom Scenery Folder. That's it. But for a correct work, you have to install the OpensceneryX Library too. This Library must be installed in the Custom Scenery Folder too. http://www.opensceneryx.com/ There is a installer app and it do it automatically. Greets Heinz Link to comment Share on other sites More sharing options...
fcsmitty07 0 Posted September 27, 2014 Author Share Posted September 27, 2014 Well Heinz, I really appreciate your advice to install the static planes into Zurich. It really looks a lot better!! Thanks again! Greetings Frans Link to comment Share on other sites More sharing options...
Guest Posted September 27, 2014 Share Posted September 27, 2014 Link to comment Share on other sites More sharing options...
fcsmitty07 0 Posted November 15, 2014 Author Share Posted November 15, 2014 Well Heinz, I really appreciate your advice to install the static planes into Zurich. It really looks a lot better!! Thanks again! Greetings Frans Hello Heinz, here I am again, Can you advice me about sites where I can get static planes for airfields? A lot of them are so empty! Thanks Regards Frans Link to comment Share on other sites More sharing options...
Guest Posted November 16, 2014 Share Posted November 16, 2014 Hello Frans, i think x-plane org is a good site. http://forums.x-plane.org/index.php?app=downloads For example with the default KSEA: http://forums.x-plane.org/index.php?app=downloads&showfile=17051 Or our site for Aerosoft Dublin: http://forum.aerosoft.com/index.php?/files/file/2823-dublin-static-airplanes/ ... By the way: It is not so good to post "off topic" themes. This topic has the title "registration key invalid". An nobody will find this theme here about "static airplanes". it is better to open a new topic for a new Theme, or post in a already existing topic with the right theme... Greets Heinz Link to comment Share on other sites More sharing options...
fcsmitty07 0 Posted November 19, 2014 Author Share Posted November 19, 2014 Ok Heinz. I am not very familiar with forums, but understand the point. I will refer to that. Thanks anyway! greetings Frans Link to comment Share on other sites More sharing options...
Guest Posted November 19, 2014 Share Posted November 19, 2014 Link to comment Share on other sites More sharing options...
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