descenddescend 0 Posted November 13, 2008 Share Posted November 13, 2008 HelloI ordered the above yesterday but did not receive a download link. I generated a support ticket yesterday and e-mailed info@aerosoft today but no response as yet. I received an acknowledgement from Saferpay and the amount is listed as pending on my credit card. Please would you investigate?RegardsHoward Link to comment Share on other sites More sharing options...
Shaun Fletcher 571 Posted November 15, 2008 Share Posted November 15, 2008 Hello Howard,Have you rechecked your account as I do believe this problem was resolved. Link to comment Share on other sites More sharing options...
descenddescend 0 Posted November 15, 2008 Author Share Posted November 15, 2008 Hello Howard,Have you rechecked your account as I do believe this problem was resolved.Shaun,Just checked. No sign of Madeira. The only item I can see is VFR London X. I've had one e-mail via support from you saying that it is being looked into.RegardsHoward Link to comment Share on other sites More sharing options...
descenddescend 0 Posted November 16, 2008 Author Share Posted November 16, 2008 Shaun,Just checked. No sign of Madeira. The only item I can see is VFR London X. I've had one e-mail via support from you saying that it is being looked into.RegardsHowardJust bumping for tomorrow. Link to comment Share on other sites More sharing options...
Shaun Fletcher 571 Posted November 18, 2008 Share Posted November 18, 2008 Hello Howard,Could you please write to me at support@aerosoft.com with your order number please so I can check it out. Link to comment Share on other sites More sharing options...
descenddescend 0 Posted November 18, 2008 Author Share Posted November 18, 2008 Hello Howard,Could you please write to me at support@aerosoft.com with your order number please so I can check it out.ShaunI've sent an e-mail,RegardsHoward Link to comment Share on other sites More sharing options...
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