=702=Tomcat 0 Posted November 26, 2020 Share Posted November 26, 2020 Hi, I've bought SAM Airport Vehicles on the Steam shop. But in the game it was not activated. So passengers will have to eat food from "Austin's Vegan Food" and watch crazy driverless transporters. How to fix it? Thanks! Please login to display this image. Please login to display this image. Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Developer FlyAgi 398 Posted November 26, 2020 Developer Share Posted November 26, 2020 Make sure steam is running before starting X-Plane, then the extension should be activated automatically. If that does not work try the following: In Steam go to your X-Plane DLC manager, then uncheck and uninstall the AirportVehicles extension, then shutdown Steam (end program) Now go to "X-Plane 11/Resources/plugins/SAM/lib" and make sure there is no folder "SAM_AirportVehicles" - if there is still one left, delete it manually Now start steam again and reinstall the extension with the X-Plane DLC manager, keep Steam running and launch X-Plane (do NOT update anything in SAM Suite) Check in X-Plane if the extension is activated now, then restart X-Plane once for the new vehicles to be visible If you got the extension activated this way try updating the AirportVehicles using SAM Suite, this should work now without resetting the activation. Link to comment Share on other sites More sharing options...
=702=Tomcat 0 Posted November 26, 2020 Author Share Posted November 26, 2020 In the 3d step, after reinstalling the extension, nothing appears in the lib folder. Link to comment Share on other sites More sharing options...
=702=Tomcat 0 Posted November 26, 2020 Author Share Posted November 26, 2020 In the Steam, the uninstall-install process is displayed Link to comment Share on other sites More sharing options...
Developer FlyAgi 398 Posted November 26, 2020 Developer Share Posted November 26, 2020 If you have uninstalled the extension and later on install it again it does not install? Did you restart Steam before reinstalling? Does Steam do anything? Link to comment Share on other sites More sharing options...
=702=Tomcat 0 Posted November 26, 2020 Author Share Posted November 26, 2020 Yes, it not installs again. The folder SAM_AirportVehicles not appears although installing process in Steam is displayed. I did all 4 steps as you wrote. Link to comment Share on other sites More sharing options...
Developer FlyAgi 398 Posted November 26, 2020 Developer Share Posted November 26, 2020 That's most likely a Steam issue as the installation is handled by Steam in this case. Maybe it works after uninstalling SAM completely and then install only the AirportVehicles extension via Steam (which will install the base plugin too). Once again uninstall AirportVehicles with Steam so Steam says it's not installed (and shutdown Steam afterwards) Then move the whole folder SAM from plugins to your desktop so there is no SAM folder in plugins (this way you have a backup, if you don't need one just delete the folder) Now try again installing the extension via Steam. If this works start X-Plane and make sure the extension is activated this time. If it's activated use SAM Suite to update the plugin to the latest version. Link to comment Share on other sites More sharing options...
=702=Tomcat 0 Posted November 26, 2020 Author Share Posted November 26, 2020 Loaded 0 bytes, State - Not installed and SAM folder not appears. Please login to display this image. Link to comment Share on other sites More sharing options...
Developer FlyAgi 398 Posted November 26, 2020 Developer Share Posted November 26, 2020 You also own the world jetways and this should also be uninstalled. Please uncheck both addons, wait until both are confirmed as not installed, then restart Steam and try again installing the extensions one by one. Link to comment Share on other sites More sharing options...
=702=Tomcat 0 Posted November 26, 2020 Author Share Posted November 26, 2020 I performed X-Plane file validation, SAM folder recovered, but Airport Vehicles did not activate Please login to display this image. Please login to display this image. Link to comment Share on other sites More sharing options...
Developer FlyAgi 398 Posted November 26, 2020 Developer Share Posted November 26, 2020 Then try again. The activation has to be performed by Steam so you have to do a fresh SAM installation, forcing Steam to activate again. This means you have to uninstall both extensions (world jetway and airport vehicles), then remove SAM and then install again through Steam. Link to comment Share on other sites More sharing options...
=702=Tomcat 0 Posted November 26, 2020 Author Share Posted November 26, 2020 I did it, but Airport Vehicles did not activate, like on the picture above. Link to comment Share on other sites More sharing options...
Developer FlyAgi 398 Posted November 26, 2020 Developer Share Posted November 26, 2020 So you could uninstall and reinstall succesfully now? And still no activation? If so please file a ticket at Stairport Helpdesk, I'm running out of ideas. Link to comment Share on other sites More sharing options...
=702=Tomcat 0 Posted November 27, 2020 Author Share Posted November 27, 2020 Reinstalling works now, but Vehicles module has no activation. Thank you very much for help. Link to comment Share on other sites More sharing options...
Developer FlyAgi 398 Posted November 27, 2020 Developer Share Posted November 27, 2020 I also forwarded this to the plugin devs so they might have a look. Usually force installation in Steam again solves this kind of issues but for whatever reason it does not for you, this might be a bug. Link to comment Share on other sites More sharing options...
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