Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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norbertosm79

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Posts posted by norbertosm79


  1. Version=1
    EventType=APPCRASH
    EventTime=131777943070453597
    ReportType=2
    Consent=1
    UploadTime=131777943127490982
    ReportStatus=268435456
    ReportIdentifier=083d8497-5111-4e7f-b660-e552fca2a154
    IntegratorReportIdentifier=a8debe93-dda5-4cad-89ca-baa47378fa9a
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    TargetAppVer=2018//06//21:23:18:59!2d5e49!Prepar3D.exe
    BootId=4294967295
    TargetAsId=2015
    UserImpactVector=858796848
    IsFatal=1
    Response.BucketId=c7302c2427775cd45ee58a5524fb9258
    Response.BucketTable=4
    Response.LegacyBucketId=2226337689101898328
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    LoadedModule[276]=C:\WINDOWS\SYSTEM32\msIso.dll
    LoadedModule[277]=C:\Windows\System32\mshtml.dll
    LoadedModule[278]=C:\WINDOWS\SYSTEM32\WLDP.DLL
    LoadedModule[279]=C:\Windows\System32\ieapfltr.dll
    LoadedModule[280]=C:\Windows\System32\vaultcli.dll
    LoadedModule[281]=C:\Program Files\Common Files\Microsoft Shared\office14\ACEES.DLL
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    Just the folder name is Prepar3dV4.2, I have 4.3!!!


  2. Hi. I updated the Bus to 1.100 and after the Bus causing CTD. Starting the sim, selecting Bus, scenery and after the sim is loaded in about 10-20 seconds I`m getting CTD every single time. Changed airports, day or night, still got CTD`s. Reinstalled with antivirus off, shaders folder deleted, etc. Not working.

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