please can someone help
Faulting application name: Prepar3D.exe, version: 4.5.13.32097, time stamp: 0x5d8abf93
Faulting module name: D3D10Warp.dll, version: 10.0.18362.356, time stamp: 0x3ff1131a
Exception code: 0xc0000005
Fault offset: 0x00000000000abd80
Faulting process ID: 0x2354
Faulting application start time: 0x01d60bb1095d9532
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Windows\SYSTEM32\D3D10Warp.d
Daniel,
You would have to ask PMDG about that.
Microsoft Support's contact info (phone number or chat) is different depending on where you live in the world, and I don't know where you live. In the US it's https://support.microsoft.com/en-us/contactus/. I would either call them on the phone, or use their chat, absolutely do not post on their support website unless you have a few weeks of other things to do, and even then I wouldn't do it.
No, I don't