I recently tried helping a forum member who was having difficulties installing a livery . This is a recurring " problem " when installing paints ( mainly ) for the A320 / 321 but it seems that people constantly " forget " to add the most basic information when requesting help from other members .It took until post # 13 to discover that the flight sim was installed in Program Files and that the operating system was Windows 10 . That on it's own shouldn't be a problem but for every single person