GalootUK 0 Posted June 17, 2015 Share Posted June 17, 2015 Hey all, I'm not sure if this is the correct area for help with this crash - I purchased Aerosoft Airbus 320/321 today and installed it and the 1.30e hotfix (as I had the ecam error which is fixed now). The problem I have is that the included free locked RAAS software is causing Prepar3d v2.5 to crash on startup every time with the error below. If I remove it then Prepar3d loads fine. I've also included my RAASPRO.log file in case this helps. Any ideas?? I'd really like this to work as the RAAS software would be really cool. Problem signature: Problem Event Name: APPCRASH Application Name: Prepar3D.exe Application Version: 2.5.12945.0 Application Timestamp: 55145f5e Fault Module Name: RAASAUDIO32.DLL Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4bb01ad3 Exception Code: c0000005 Exception Offset: 0004e130 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 2057 Additional information about the problem: LCID: 2057 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt ----------------------- RAASPRO.LOG Searching for Flight Simulator's Main Window... Retrieving Flight Simulator's Path and Version... It's a supported Flight Simulator... Retrieving RAAS Pro version... Reading the INITIALIZATION file... Checking for updates... Searching for SIMCONNECT.DLL... The SIMCONNECT.DLL file has been FOUND!... The SIMCONNECT.DLL has been LOADED SUCCESSFULLY!... Attempting to connect to the Flight Simulator... CONNECTED! to Flight Simulator... Initializating RAAS system... LOG EVENT -> Database directory: LOG EVENT -> I:\Lockheed Martin\Prepar3D v2 LOG EVENT -> R4.CSV file found.... LOG EVENT -> SCHEMA.INI file found.... LOG EVENT -> Reading SCHEMA.INI file.... LOG EVENT -> DATABASE CONNECTED!.... Building sound sets list... Sound set(s) FOUND!... Building profiles list... Openning DEFAULT profile... Unloading PREVIOUS sounds set... Loading CURRENT sounds set... Link to comment Share on other sites More sharing options...
GalootUK 0 Posted June 23, 2015 Author Share Posted June 23, 2015 Are the forums monitored by Aerosoft support staff? Or should I raise this as an issue in a different way does anyone know? Link to comment Share on other sites More sharing options...
antney79 0 Posted June 24, 2015 Share Posted June 24, 2015 let me know what you find out, I am having the exact same problem/error. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted June 24, 2015 Deputy Sheriffs Share Posted June 24, 2015 Are the forums monitored by Aerosoft support staff? Or should I raise this as an issue in a different way does anyone know? You can also try to get support directly from FS2Crew here: http://forum.avsim.net/forum/556-fs2crew-raas/ Link to comment Share on other sites More sharing options...
GalootUK 0 Posted June 25, 2015 Author Share Posted June 25, 2015 OK mines fixed - I had Sound Taxi installed for MP£ conversion and this clashes with RAAS apparently. Link to comment Share on other sites More sharing options...
RBursey 0 Posted January 7, 2016 Share Posted January 7, 2016 How did you find out that was the problem? Link to comment Share on other sites More sharing options...
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