Erwin1008 0 Posted April 28, 2015 Share Posted April 28, 2015 OK, Im completely new to this Programm and I have issues allready with the installation I installed according to the manual entered the reg. code Installation Routine commenced and finalized I started the Programm, it started the Interface but then not launched the simulation I thought something went wrong with the Installation so i - as the manual l said- deinstalled via Windows Deinstallation routine My Problem: the Icon for GATC is still on the Desktop; When i try to reinstall the Programm i get a Screen like this:see attachment How can I fully deinstall in order to reinstall? Thanks for any help Im working with Windows 7 Home Premium Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted April 29, 2015 Aerosoft Share Posted April 29, 2015 You can click on "Weiter" as this is the deinstallation setup of GATC. After this has been finished you may reinstall GATC. What error did you get then at first? Jonas Link to comment Share on other sites More sharing options...
Erwin1008 0 Posted May 4, 2015 Author Share Posted May 4, 2015 Thanks for your replyJonas. my issue is: after i click weiter and reinstall i end up with the same screenshot of deinstallation Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted May 4, 2015 Aerosoft Share Posted May 4, 2015 Did you start the setup(the deinstallation) with admin rights? Jonas Link to comment Share on other sites More sharing options...
Erwin1008 0 Posted May 4, 2015 Author Share Posted May 4, 2015 Let me check i come back on that... Link to comment Share on other sites More sharing options...
Erwin1008 0 Posted May 5, 2015 Author Share Posted May 5, 2015 Also, ich habe admin rechte hab es auch dementsprechend installiert. Das problem is nachwievor da. Ich stelle fest das obwohl deinstalliert das GATC icon noch immer am desktop ist Link to comment Share on other sites More sharing options...
RobsonM 94 Posted May 6, 2015 Share Posted May 6, 2015 Hi, try installing the GATC once again with admin rights. Don't worry about uninstalling it (repair if normal installation is not possible). Than please post a screenshot or more in depth description of the issue you got after starting the GATC? What was not working and how? This might point us to some missing or corrupted files. Link to comment Share on other sites More sharing options...
Erwin1008 0 Posted May 6, 2015 Author Share Posted May 6, 2015 Ok. here is my issue. I deinstall according to the description and that routine runs OK. Im on admin rights, i reinstall and the screen which appears is: Exactly im in a loop of deinstallation: no opportunity to repair or to install is given. it is as if the program thinks its never been deinstalled and only offers. a deinstallation routine. Gesendet von iPad mit Tapatalk Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted May 6, 2015 Aerosoft Share Posted May 6, 2015 Have you checked your registry for remaining entries? Jonas Link to comment Share on other sites More sharing options...
Erwin1008 0 Posted May 6, 2015 Author Share Posted May 6, 2015 Can you tell me what entrie i should expect to find and what to do if i find them? ( keep in mind im not a pc wizzkid Gesendet von iPad mit Tapatalk Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted May 7, 2015 Aerosoft Share Posted May 7, 2015 I can recommend "CCleaner(https://www.piriform.com/ccleaner) which is free and can automaticall scan and "repair" your registry. If you dont want to do this with a programm you can still do that manually. Go to "regedit" and then look for files regarding "aerosoft" or "gatc". If there are remaining files of gatc delete them. Jonas Link to comment Share on other sites More sharing options...
Erwin1008 0 Posted May 7, 2015 Author Share Posted May 7, 2015 Ok danke, ich melde mich mit feedback Gesendet von iPad mit Tapatalk Link to comment Share on other sites More sharing options...
Erwin1008 0 Posted May 11, 2015 Author Share Posted May 11, 2015 jonas, besten Dank, das mit den registry war die Lösung Gesendet von iPad mit Tapatalk Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted May 11, 2015 Aerosoft Share Posted May 11, 2015 Kein Problem, dafür bin ich ja da ! Jonas Link to comment Share on other sites More sharing options...
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