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Purchased from third party retailer, can't update!


Quigley

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I just purchased the Twin Otter from SimPlanet about two weeks ago. I received Version 1.11. While looking for a Paint Kit I found there is a complete rebuild to Verson 1.21. Unfortunately I now find that I cannot get the update because apparently one must purchase directly from Aerosoft! I had submited a support ticket to Aerosoft and after a couple exchanges of emails I was instructed to re download the product. I followed to instructions and still only recieved V1.11.

I don't fully understand why purchasing from a third party, having the invoice number as well as the serial key does not allow me to obtain upddates.

So now I guess I am left to purchase the plane again but this time directly from Aerosoft.

I other words I wasted my money on the package from SimPlanet! I would think that Aerosoft should require that third party sellers, such as SimPlanet, must state that updates may not be available!

Thanks, Rich

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Version 1.21 is for the old Twin Otter, not the Extended version, which is at 1.11.

Finn

Thanks for the explanation. So is there a paint kit available?

Rich

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Yes.

Go to Aerosofts homepage, then on the left panr You will find "*Updates".

You might need to register the Twin Otter first.

Then You can find the Twin Otter in the pull down menu.

Finn

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