AndyJohnston.net 0 Posted April 1, 2015 Share Posted April 1, 2015 I bought this product yesterday, but can not use it. As soon as I launch the program, it crashes. The event viewer gives me the info: Faulting application : CBS.exe faulting module name: unknown, version 0.0.0.0, time stamp: 0x00000000 What can I do? Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted April 1, 2015 Aerosoft Share Posted April 1, 2015 Hey Andy, can you tell us a bit about your system and your specs? Did you run it with admin mode? Jonas Link to comment Share on other sites More sharing options...
AndyJohnston.net 0 Posted April 1, 2015 Author Share Posted April 1, 2015 I've tried running in several different modes, all of which give the same result. I'm running Windows 8.1 64 bit, i7 3.5 cpu and 32 GB of RAM. Link to comment Share on other sites More sharing options...
AndyJohnston.net 0 Posted April 8, 2015 Author Share Posted April 8, 2015 It seems there is no answer, how can I obtain a refund for the product? Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted April 9, 2015 Aerosoft Share Posted April 9, 2015 Hey Andy, we've been heavily looking for your problem. As we cant sort it out here, would you be so kind and contact TML here ? http://www.support.tml-studios.com/ Jonas Link to comment Share on other sites More sharing options...
AndyJohnston.net 0 Posted April 9, 2015 Author Share Posted April 9, 2015 I have created a ticket , what is the next step? Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted April 10, 2015 Aerosoft Share Posted April 10, 2015 I think they will reply to you as soon as possible. Jonas Link to comment Share on other sites More sharing options...
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