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X-Plane Aircraft Order Problem


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Greetings Aerosoft English,

YESTERDAY (March 28th, 2015) I purchased a copy of the Boeing 777 Worldliner Extended by Ramzzess Aviation. I purchased this a month after I purchased the Boeing 777 Worldliner Professional (which I already own). I used the serial code for the professional product for the discount from 65 euros to 19 euros. So, I purchased the product and did all the steps required in the CHECKOUT scheme. This product (Wordliner Extended) is a downloadable and instant to add to your download manager in the user section of the shop. I clicked "PAY" on the PayPal screen, and so it said everything was completely how it should be. Soon after I checked my user account in the store, and it was not there. 24 hours after the purchase, again it was not there. If anyone could help I would kindly appreciate it.

( I created a support ticket but there has been no reply since )

Regards,

​Aviation123

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Hello,

support ticket from yesterday is answered.

We need the order number to check the completeness of the paypal purchase.

PayPal can take some time to complete.

Order Number / Purchase data please don't post here in the Forum.

Greets Heinz

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Hello,

support ticket from yesterday is answered.

We need the order number to check the completeness of the paypal purchase.

PayPal can take some time to complete.

Order Number / Purchase data please don't post here in the Forum.

Greets Heinz

Hi Heinz,

I can deliver you the RECEIPT code if you wish via what? Private message or Email?

Regards,

Aviation123

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Hi,

BY the way the product is in Euros but I use AUD (Australian Dollars). It still successfully converted the currency and completed the transaction.

Regards,

Aviation123

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