Guido Piermarini 15 Posted February 14, 2015 Share Posted February 14, 2015 Hello. Today February 14 buy the Mega Airport London Heathrow Xtended but I do not appear in my account to download. Among my expenses on my credit card and spending appears but the Mega Airport London Heathrow Xtended in my download list is not! Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted February 14, 2015 Deputy Sheriffs Share Posted February 14, 2015 Did you pay via Paypal and did you get a confirmation email from Aerosoft? Link to comment Share on other sites More sharing options...
Guido Piermarini 15 Posted February 14, 2015 Author Share Posted February 14, 2015 No. Yo pago a través de visa! Link to comment Share on other sites More sharing options...
Emi 5161 Posted February 14, 2015 Share Posted February 14, 2015 Please send us an E-Mail with as many details as possible to support@aerosoft.com and we will deal with the issue on monday (sorry, no one in the office to have a look at it right now). Ps.: I removed your transactiondetails to avoid someone getting stupid ideas what to do with it And just in case: If you like as can also provide support in Spanish Link to comment Share on other sites More sharing options...
Guido Piermarini 15 Posted February 14, 2015 Author Share Posted February 14, 2015 Que bueno, si podemos hablar en español seria mejor ya que soy argentino y hanlo español! Ahora envio un mail! Link to comment Share on other sites More sharing options...
Velocity 47 Posted June 10, 2015 Share Posted June 10, 2015 Hello aerosoft I have a questiion. Will simwings bring an update for EGLL? More than six months ago many poblems were reported like missing gates on A380 positions, strange shadows on the grounds, trees on the roads ect But no response from simwings until now. Is there something planned or can you ask the designer? The current version is still 1.0 . Thank you Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted June 12, 2015 Aerosoft Share Posted June 12, 2015 Hello, i have not experienced that problems within my P3D. What problems did you encounter? Please open a new topic for that. Jonas Link to comment Share on other sites More sharing options...
Guido Piermarini 15 Posted July 28, 2015 Author Share Posted July 28, 2015 Hello! I have this problem with the Mega Airport London Heathrow Xtended. Use Prepar3D v2.5 with W7 64 bit! FTX Orbx Global, REX4, and almost always use the PMDG 737! can you help me? Thank You! Sorry for my english. 2015-7-27_23-12-16-907.bmp 2015-7-27_23-12-21-206.bmp 2015-7-27_23-12-30-514.bmp Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 28, 2015 Deputy Sheriffs Share Posted July 28, 2015 There is something interfering with the scenery. Do you also have FTX Vector installed or any other Orbx product?And what did you install since February when you bought the product?And please: next time save your screenshots as jpeg before attaching them. Link to comment Share on other sites More sharing options...
Guido Piermarini 15 Posted July 28, 2015 Author Share Posted July 28, 2015 Hay algo que interfiere con el paisaje. ¿También has FTX Vector instalada o cualquier otro producto Orbx?¿Y qué se instala desde febrero, cuando compró el producto?Y por favor: la próxima vez que guardar sus imágenes como jpeg antes de fijar ellos.Orbx I have installed just what I mentioned earlier. Install it when you buy it and then I had to reformat the computer and I'm installing everything again. We apologize for my mistake with the format of the photos and my English Thanks. It would be good if you can speak Spanish Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted July 28, 2015 Deputy Sheriffs Share Posted July 28, 2015 Ok, as you have asked the question also in the spanish forum, we stick to the topic over there. Unfortunately I do not speak spanish, but hopefully somebody else might help you. Link to comment Share on other sites More sharing options...
Guido Piermarini 15 Posted July 28, 2015 Author Share Posted July 28, 2015 No problem! We can continue to talk in English! Link to comment Share on other sites More sharing options...
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