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wrong serial


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Hello,

the new serialnumber for the order 1000002314 doesn't work. The installer says that it is the wrong serialnumber. The mailadress i typed in was correct. I didn't type in the serial manually, i used copy & paste direkt form my account in the shop.

Could you please help me?

Greetings

Achim

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Hello Jon,

i sent a mail with another problem (missing serial in the new shop) to the support and i didn't get any answer. After adding a topic here in the forum i got the help i needed. I bought more than 20 other products here in this shop and only Manhattan shows this error. I tried to c&p without spaces and "=", but the error still appears. The mailadress is correct.

Greetings

Achim

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