LionAir 5 Posted December 7, 2014 Share Posted December 7, 2014 Goodday, I would purchase a new Navdatapro Cycle but I'm not able to go into the downloadshop. When I press the shoppingcar I get: (Runtime error - HTTP 500) Is there a other solution or downloadshop where I can purchase these? many thanks in advance Link to comment Share on other sites More sharing options...
LionAir 5 Posted December 8, 2014 Author Share Posted December 8, 2014 Nobody by Aerosoft who is interested that I try to spend my money with them?? Link to comment Share on other sites More sharing options...
Aerosoft Jonas S. 466 Posted December 8, 2014 Aerosoft Share Posted December 8, 2014 Hello, have you been able to access the airacs before or is this the very first time? Have you checked your firewall settings etc? Link to comment Share on other sites More sharing options...
LionAir 5 Posted December 8, 2014 Author Share Posted December 8, 2014 Yes, I have checked my firewall settings. The last time I have purchased something by Aerosoft was more then one year ago. Recently I wanted to purchase the Airbus bundle but this was not possible so I had to do this by another vendor. I have tried also on my pc at work but same result. So different environment without a change. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted December 8, 2014 Aerosoft Share Posted December 8, 2014 But we have had over 500 people active in the shop today so we are pretty sure it all works as it should. Believe me when we don't sell anything for a few hours we do notice. If this happens on your work machine and on your home machine there is something that they share that prevents you from using the shop system. What that is... I would not know. It does sound rather suspicious that two machines you work on have that effect, I would run a very very serious security check before using ANYTHING that needs a credit card. Because for sure the problem is not at our end. Link to comment Share on other sites More sharing options...
LionAir 5 Posted December 8, 2014 Author Share Posted December 8, 2014 But as mentioned earlier, it's only in the downloadshop of Aerosoft. When I want to place a order by the box-shop there is no problem at all and can I order and checkout without any problem. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 8, 2014 Deputy Sheriffs Share Posted December 8, 2014 You should think about the fact that you are the only one with this problem. Link to comment Share on other sites More sharing options...
LionAir 5 Posted December 8, 2014 Author Share Posted December 8, 2014 My work machine is one week old with only W7 prof edition, Microsoft Word and IE 11. So I can not imagine that's something wrong with that machine. And at home I have checked my pc by several security programms and no faults find But no problem, then I have no choice and I have to get my FMS data by the competitors Link to comment Share on other sites More sharing options...
Er!k 572 Posted December 8, 2014 Share Posted December 8, 2014 Sometimes I have the same issue. Please delete all your browsing data (via tools) and try again. Link to comment Share on other sites More sharing options...
LionAir 5 Posted December 8, 2014 Author Share Posted December 8, 2014 I'm removing every day my browsehistory by CCleaner so that could not be the problem I assume. Link to comment Share on other sites More sharing options...
Er!k 572 Posted December 8, 2014 Share Posted December 8, 2014 I am also using CCleaner, and it really helps to clear the browser via IE as well! Link to comment Share on other sites More sharing options...
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