abermann 1241 Posted April 9, 2014 Share Posted April 9, 2014 Hi, I've just purchased a 1 year subscription (for the second time on my account). When I tried putting in the serial number and updating the navdata, it says that I'm not allowed to update the navdata on my account. I checked the two serial numbers and found out, that they're identical??? I don't know why, but I purchased a 1 year subscription on 14. feb 2013. I that case, it provided me (of course) with a serial-number and my email to register the program... I have then (today) purchased a new 1-year subscription. To my surprise, I have received the same serial number as my previous purchase - and it's not working since it says that my available datasets ranges from 1302 to 1313. What do I do now??? Please help here... Thanks in advance! Best regards, Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted April 9, 2014 Deputy Sheriffs Share Posted April 9, 2014 Hi, your issue can not be solved through the forum, please contact Aerosoft with your purchasing deatils at support@aerosoft.com or open a ticket here: https://aerosoft.zendesk.com Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.