richsabre 0 Posted November 24, 2013 Share Posted November 24, 2013 hello i have just downloaded the extended version of the twin otter and everything works perfectly apart from i get a windows message when trying to start the fuel manager that says it has stopped working - this is before it even loads up i searched the internet for similar and found only 1 thread where the person said that a re install seemed to work. i tried a full re install but to no avail. i have asked for support but thought i would post here as well thanks rich Link to comment Share on other sites More sharing options...
Finn 873 Posted November 24, 2013 Share Posted November 24, 2013 After installation - did You restart Your computer ? Finn Link to comment Share on other sites More sharing options...
richsabre 0 Posted November 24, 2013 Author Share Posted November 24, 2013 thanks for the reply. yes i did an immediate restart when it asked. that was both times as well rich Link to comment Share on other sites More sharing options...
Finn 873 Posted November 24, 2013 Share Posted November 24, 2013 What OS do You use ? Win 7 32/64 bit or Win 8 ? Can You post the error message You get ? Finn Link to comment Share on other sites More sharing options...
richsabre 0 Posted November 24, 2013 Author Share Posted November 24, 2013 i use vista home edition. i checked the specs of the twin otter before i bought it and everything checked out ok...the plane flies great as well on high visuals. here is the message (when that box closes, there is just a general 'do you want to report this error' box then nothing else i should also point out that i have tried to run it from its actual location and not just the shortcut you can see on the image rich Link to comment Share on other sites More sharing options...
Finn 873 Posted November 25, 2013 Share Posted November 25, 2013 Could You please try to install this: http://www.microsoft.com/en-us/download/details.aspx?id=17851 Finn Link to comment Share on other sites More sharing options...
richsabre 0 Posted November 25, 2013 Author Share Posted November 25, 2013 i have installed the programme and restarted. the same is happening - do i need to reinstall the plane? i also tried running it without the firewall incase that was the problem thanks rich Link to comment Share on other sites More sharing options...
Finn 873 Posted November 25, 2013 Share Posted November 25, 2013 I don´t think re-installing works. Something is faulty or missing on Your system. Another thing to try is to install the c++ redistributable: http://www.microsoft.com/en-us/download/details.aspx?id=5555 Finn Link to comment Share on other sites More sharing options...
richsabre 0 Posted November 25, 2013 Author Share Posted November 25, 2013 i tried a windows update and now it works - thanks very much!! rich Link to comment Share on other sites More sharing options...
Deputy Sheriffs Herman 1591 Posted December 3, 2013 Deputy Sheriffs Share Posted December 3, 2013 Moved to the correct forum. Link to comment Share on other sites More sharing options...
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