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John Mc

Online activation not working

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F.Y.I, the online activation isn't working. I dont use a proxy and am obviously online because I'm posting here but the activator is saying it can't connect.

Could this be a consequence of the server failing on the 4th?

In any case, it's pretty annoying as I was planning on doing a flight this afternoon and the automatic reply from Aerosoft said they'd get back to me within 24 hours, possibly more.

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Very frustrating isn't it! You'd think Aerosoft would be turning around these requests quicker during office hours as well.

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Nor me. After new patch I cant connect. Probably the last software I ever buy from Aerosoft. Complete nightmare of a programme.

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Very frustrating isn't it! You'd think Aerosoft would be turning around these requests quicker during office hours as well.

I will check on the status of the offline activations.

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I will check on the status of the offline activations.

Thanks Mathijs, I see the impending weekend and for once and I'm not praying for it to arrive cos it'll take longer to get this activated!

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John I am trying to handle all offline activations but we depend on the same server that does not respond right now. But I will keep on trying this evening. Nothing planned anyway and we feel very sorry about this whole situation.

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Hi Mathijs,

Just tried again there and it worked. One thing though is that the surname is incorrect. I know the installer says it can't be changed but I'm hoping you can do it on your side once things calm down?

It's a very very small thing I know, but I've a bit of a strange surname which is constantly being spelled incorrectly!

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Nor me. After new patch I cant connect. Probably the last software I ever buy from Aerosoft. Complete nightmare of a programme.

Check your PM, please

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Hi Mathijs,

Just tried again there and it worked. One thing though is that the surname is incorrect. I know the installer says it can't be changed but I'm hoping you can do it on your side once things calm down?

It's a very very small thing I know, but I've a bit of a strange surname which is constantly being spelled incorrectly!

Check your PM!

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