LuisKMIA 2 Posted August 30, 2013 Share Posted August 30, 2013 I just bought PFPX. I installed it on my Microsoft Surface Pro, which runs on Windows 8. I had no problems installing and registering, but when I run the program, I get "A problem cause the program to stop working correctly" error message. I switched PFPX to a laptop running Windows 7, and it runs fine. Is there a common problem with Windows 8? Thanks Luis Link to comment Share on other sites More sharing options...
FlightSimSoft.com 283 Posted August 30, 2013 Share Posted August 30, 2013 Problem is fixed in next Version coming today Link to comment Share on other sites More sharing options...
LuisKMIA 2 Posted August 30, 2013 Author Share Posted August 30, 2013 Thank you! Problem is fixed in next Version coming today Link to comment Share on other sites More sharing options...
LuisKMIA 2 Posted August 30, 2013 Author Share Posted August 30, 2013 I spoke too soon. The problem still persists with the update. Problem is fixed in next Version coming today Link to comment Share on other sites More sharing options...
Piper9t3 2 Posted August 30, 2013 Share Posted August 30, 2013 The problem persists for me to. Here is the latest event log: Faulting application name: PFPX.exe, version: 1.0.3.0, time stamp: 0x52205866 Faulting module name: ig7icd32.dll, version: 9.17.10.2867, time stamp: 0x50635085 Exception code: 0xc0000005 Fault offset: 0x0003b60e Faulting process id: 0x1188 Faulting application start time: 0x01cea58c986479ed Faulting application path: C:\aerosoft\Professional Flight Planner X\PFPX.exe Faulting module path: C:\windows\SYSTEM32\ig7icd32.dll Report Id: fa33c0ac-117f-11e3-be8e-6045bdd74e93 Faulting package full name: Faulting package-relative application ID: Please help! John Link to comment Share on other sites More sharing options...
LuisKMIA 2 Posted August 30, 2013 Author Share Posted August 30, 2013 My crash happens at the loading point that states "preparing user cache for first time use" Also, I tried running in Windows 7 and XP compatibility mode, but I get the same error. Link to comment Share on other sites More sharing options...
FlightSimSoft.com 283 Posted August 30, 2013 Share Posted August 30, 2013 Are you maybe using a surface tablet? Link to comment Share on other sites More sharing options...
Piper9t3 2 Posted August 30, 2013 Share Posted August 30, 2013 To answer your question Yes I am using a Surface Pro tablet. The OP is also using the Surface Pro tablet as well. Link to comment Share on other sites More sharing options...
LuisKMIA 2 Posted August 30, 2013 Author Share Posted August 30, 2013 Yes, I use a Surface. While I wait, I'm running PFPX in my FSX PC, but ideally I want my surface to act as my EFB. Link to comment Share on other sites More sharing options...
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