balus 43 Posted August 29, 2013 Share Posted August 29, 2013 So I purchased and downloaded this morning on my laptop with the intention of installing on my FSX utility machine later. I wanted to copy the manual to my ipad so I could read it at lunch time. I ran the install, as administrator, and the install completed successfully. I copied the manual and then uninstalled, using the uninstall option. This afternoon, after reading that I can have up to 5 activations, I decided to reinstall on my laptop but I am now getting an error message - 800700B7 which I believe is "Cannot create a file when that file already exists". My question is, what file is it trying to create? I have carried out a system restore to the restore point created at install but the error persists. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted August 29, 2013 Deputy Sheriffs Share Posted August 29, 2013 When running the installer, is there a repair option? Link to comment Share on other sites More sharing options...
balus 43 Posted August 29, 2013 Author Share Posted August 29, 2013 When running the installer, is there a repair option? No, I only get the language prompt, select United States and then it starts loading, gets about 80% complete and the error is issued. Link to comment Share on other sites More sharing options...
balus 43 Posted August 29, 2013 Author Share Posted August 29, 2013 Where do I lodge a support request? Link to comment Share on other sites More sharing options...
Stas Harchuk 0 Posted August 29, 2013 Share Posted August 29, 2013 I hade it on the first hours after it got out, just redownload PFPX. if it dont help try this(from Flightsimsoft Christian Grill-Facebook page): 1) do a disk check (right click on the drive, select properties, select tools, select check now) 2) reboot your computer 3) log in with administrative rights 4) disable the anti-virus software temporary 5) install the product 6) enable the anti-virus software Link to comment Share on other sites More sharing options...
balus 43 Posted August 29, 2013 Author Share Posted August 29, 2013 Thanks Stas, I had done all of those, or so I thought....... My anti-virus (Zone Alarm) has an option to snooze it for 5 minutes which has worked for any other installation, however in this case it seems I had to go in and turn off all firewall and anti-virus features in the Zone Alarm control panel itself. Once that was done the installation proceeded. I had to do the same to activate as well Hope this information helps someone else. Link to comment Share on other sites More sharing options...
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