Shaun Fletcher 570 Posted March 6, 2013 Share Posted March 6, 2013 Hello Kelvin, Maybe he didnt say it but from his post here you can take it that tthe devs have been informed and say they are working on an update. Link to comment Share on other sites More sharing options...
filippoporcari 6 Posted March 6, 2013 Share Posted March 6, 2013 hi shaun, thanks for your reply here and in all the other topics about lirf. i appreciate an "official" aerosoft answer about all this. i just hope u'll agree with me that things like: -textures with no alpha channel -wrong (old) ils freq on 2 rwys -wrong (old) taxi signs ...show poor planning and cross checks from the developer...something we're not used to from aerosoft...even if u're just the distributor of this product. all the best fil Link to comment Share on other sites More sharing options...
filippoporcari 6 Posted March 13, 2013 Share Posted March 13, 2013 i'm sorry to write again.... ....but i find very sad that after quite 2 weeks we paid and get a pretty unusable product...still no support is given. the story about this product is becoming more and more popular on many international forums. sad. filippo Link to comment Share on other sites More sharing options...
Cheyenne Chief Pilot 829 Posted March 13, 2013 Share Posted March 13, 2013 "DEX Italy - Rome preview" ... Link to comment Share on other sites More sharing options...
Rafal Haczek 1612 Posted March 13, 2013 Share Posted March 13, 2013 still no support is given Filippo, Fabian wrote the developer is working on an update. By complaining you will no way make it happen faster. Plus 'faster' seldom means 'better', as you may know. Patience is your best friend! Link to comment Share on other sites More sharing options...
filippoporcari 6 Posted March 13, 2013 Share Posted March 13, 2013 rafal, believe me...i have patience like an old turtle...and i'm pretty calm when writing here. never pushed or asked for a scenery to be made. when a scenery is out....people pay for it and it is far worse than u might thing....the word fast service and support is mandatory from my point of view. don't u agree with me on this? few aerosoft member answering here. few or no news.... two weeks in which we had to go back to the previous scenery because aerosoft rome is actually unusable.... and u still ask for patience??? regards fil Link to comment Share on other sites More sharing options...
Rafal Haczek 1612 Posted March 13, 2013 Share Posted March 13, 2013 and u still ask for patience??? No, I don't, I just recommend it as the best solution in situations like this. Link to comment Share on other sites More sharing options...
filippoporcari 6 Posted March 13, 2013 Share Posted March 13, 2013 rafal, i'm just curious to ask u something: did u buy aerosoft rome? :-) regards fil Link to comment Share on other sites More sharing options...
Rafal Haczek 1612 Posted March 13, 2013 Share Posted March 13, 2013 No, just because I have polished up my patience skills for years. Link to comment Share on other sites More sharing options...
filippoporcari 6 Posted March 13, 2013 Share Posted March 13, 2013 the fact u did not pay for it explains your statement :-) regards fil Link to comment Share on other sites More sharing options...
Rafal Haczek 1612 Posted March 14, 2013 Share Posted March 14, 2013 Quite the opposite. My statement explains why I didn't buy it. Anyway, enough on that, I guess. Our interesting discussion will not change anything. Let us wait for the corrected and improved version of this addon for present customers to enjoy much more and for future ones to find it worth the purchase. Link to comment Share on other sites More sharing options...
filippoporcari 6 Posted March 20, 2013 Share Posted March 20, 2013 ....i would still like to know from aerosoft or one of its members when i can start using the scenery i paid for....even a small update to get the correct ils freq and textures with alpha channel would make the scenery usable. i stopped writing six days ago....and not a single update from aerosoft....unbelievable! when it was addressed the wrong ils freq in bariX the hotfix came in few days....here weeks....and still no news filippo Link to comment Share on other sites More sharing options...
filippoporcari 6 Posted March 27, 2013 Share Posted March 27, 2013 another week is over.... ....amazing result and communication guys! filippo Link to comment Share on other sites More sharing options...
Cheyenne Chief Pilot 829 Posted March 28, 2013 Share Posted March 28, 2013 The amazing result is ... MA Rome is included in the Aerosoft Easter sale! (At 19,96 Euros it may still be money not so well spent ...) Link to comment Share on other sites More sharing options...
lindbergh72 74 Posted March 28, 2013 Share Posted March 28, 2013 I wonder when the FSX of ROME is ready? Link to comment Share on other sites More sharing options...
filippoporcari 6 Posted March 28, 2013 Share Posted March 28, 2013 we're not talking here about rome fsx.... ....we're just asking support for an existing product...actually unusable. fil Link to comment Share on other sites More sharing options...
ZBaby 2 Posted April 2, 2013 Share Posted April 2, 2013 Has this been updated? Here's why I ask (http://en.shop.aerosoft.com/eshop.php?action=article_detail&s_supplier_aid=12541&s_design=DEFAULT&shopfilter_category=Flight%20Simulation&s_language=english)...If you look slightly above the Add to Cart button, it says v1.01 Link to comment Share on other sites More sharing options...
WheelerEGKK 3 Posted April 2, 2013 Share Posted April 2, 2013 Hi, V1.01 was a small texture correction that came out 'very' quickly after release. We all eagerly await news on any update for the issues raised in this and other threads. regards Kelvin Link to comment Share on other sites More sharing options...
beatair 4 Posted April 2, 2013 Author Share Posted April 2, 2013 More than a month has passed since I wrote this thread ... nothing! Link to comment Share on other sites More sharing options...
ZBaby 2 Posted April 3, 2013 Share Posted April 3, 2013 Okay...Thank You! Link to comment Share on other sites More sharing options...
filippoporcari 6 Posted April 9, 2013 Share Posted April 9, 2013 ....time keeps going....and we still have no news about this....i'd like to ask for a refund for an unusable product bought more than 1 month ago and still unusable ...if just someone from aerosoft would like to answer me. regards fil Link to comment Share on other sites More sharing options...
Rafal Haczek 1612 Posted April 9, 2013 Share Posted April 9, 2013 i'd like to ask for a refund Such things are never done in forums. Please send an email about it to info@aerosoft.com or support@aerosoft.com Also please have a look here before you write: http://en.shop.aerosoft.com/eshop.php?action=news_detail&news_id=45&shopfilter_category=Flight+Simulation&s_design=DEFAULT&s_language=english Link to comment Share on other sites More sharing options...
filippoporcari 6 Posted April 10, 2013 Share Posted April 10, 2013 rafal, your behaviour of pointing your finger at me as if i was wrong or behave not according to rules doesn't pay much. for your info i'm one of those who read EVERY line in the term and conditions area each time i subscribe to a forum....and believe me i write on many forum in this community. so i'm perfectly aware about procedures to get a refund....i wanted to see the aerosoft reaction.... and no reaction.....as in all this affaire. so please keep that behaviour of "first of the class" out of this discussion because it's totally misleading. the sad point is that a product sold for 25 is unusable and WRONG and u keep addressing me as if I WAS WRONG. pretty sad fil Link to comment Share on other sites More sharing options...
Cheyenne Chief Pilot 829 Posted April 10, 2013 Share Posted April 10, 2013 Not much harm done yet, fil and rafal, calm down. We have a case of Aerosoft not assuring quality of new releases properly plus very little communication of Aerosoft concerning just that release quality problem. Don't start a war against each other; the real problem definitely is with Aerosoft ... Link to comment Share on other sites More sharing options...
filippoporcari 6 Posted April 10, 2013 Share Posted April 10, 2013 100% with u Olli!!!! communication from aerosoft is all i was asking for :-) no harm on my side.... all the best fil Link to comment Share on other sites More sharing options...
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