René Bongers 19 Posted January 10, 2013 Share Posted January 10, 2013 Hello, Preparing the install of version 1.03 (i.e. by uninstalling 1.02), I noticed that the Airbus X Extended does not show up in the installed programs list in the control panel (remove programs). Version 1.02 was installed without any problems a few days ago and is working fine, but Windows doesn't seem to be aware of that. Oddly enough RAAS does show up in the list. I would be grateful for any advice as to how to get 1.02 uninstalled. Kind regards, René Bongers Link to comment Share on other sites More sharing options...
LapCheong 45 Posted January 10, 2013 Share Posted January 10, 2013 there is a uninstall.exe in the supportdata base. in http://support.aerosoft.com/support.php?language=en Link to comment Share on other sites More sharing options...
Merlinman 9 Posted January 10, 2013 Share Posted January 10, 2013 See here: http://forum.aerosoft.com/index.php?/topic/61916-uninstall-exe/#entry438993 Link to comment Share on other sites More sharing options...
René Bongers 19 Posted January 10, 2013 Author Share Posted January 10, 2013 OK! Thank you both very much for the fast replies. Kind regards, René Link to comment Share on other sites More sharing options...
René Bongers 19 Posted January 10, 2013 Author Share Posted January 10, 2013 I'm afraid I have return to this issue. When I run the unistall.exe the opening screen reports an error: Unistall log file not found. Any ideas on how to proceed? René Link to comment Share on other sites More sharing options...
heffron91 26 Posted January 10, 2013 Share Posted January 10, 2013 You have to extract the file first to FSX Folder/Aerosoft where the uninstall log file is located. Do not run it straight from the zip-file. Link to comment Share on other sites More sharing options...
LapCheong 45 Posted January 10, 2013 Share Posted January 10, 2013 Programfile x86 then fsx path,then open the aerosoft and drop it inside Link to comment Share on other sites More sharing options...
René Bongers 19 Posted January 10, 2013 Author Share Posted January 10, 2013 I didn't run it from the zip file. Extracted into a temporary folder, then copied it to the FSX\Aerosoft folder. Also tried to run it from FSX\Aerosoft\Airbus X Extended. Still no luck. Edit: Did a search for the uninstall log file. It seems that it doesn't exist. Also tried a file recovery tool, without result. So it looks like I'm stuck, unless there is another (safe) method to uninstall 1.02. René Link to comment Share on other sites More sharing options...
heffron91 26 Posted January 10, 2013 Share Posted January 10, 2013 Check your PM, René! Link to comment Share on other sites More sharing options...
Scout59 7 Posted January 10, 2013 Share Posted January 10, 2013 Hi Support, I've got the same problem as René. I have no uninstall log file!!! I searched, and it is not present on my PC. Cheers, Stephen Link to comment Share on other sites More sharing options...
René Bongers 19 Posted January 10, 2013 Author Share Posted January 10, 2013 Thanks to the kind help of heffron91 I'm now close to solving the problem. Just have to adapt the uninstall log file he has sent me to my FSX location. Will report about the outcome, but that will be tomorrow. @ Stephen: I will send you a copy by PM (also tomorrow). Kind regards, René Link to comment Share on other sites More sharing options...
René Bongers 19 Posted January 11, 2013 Author Share Posted January 11, 2013 As far as I'm concerned this thread may be marked as solved, since I now have all tools required to uninstall 1.02. Have not decided to do so yet. Following the posts about the new version for a while first. Thanks again for the great help I reveived! Kind regards, René Link to comment Share on other sites More sharing options...
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