Cee-Jaay 13 Posted June 9, 2012 Share Posted June 9, 2012 Hi there, I wonder if you can help, I saw that with the 2012 enhancement package for German Airports 3 was released and it seemed to say on the product page that I could download the update through the Support area in my account. I bought the software as a download last October (from Simmarket I think) and I registered the product in my Aerosoft account, but there only seems to be one update option showing under "German Airports 3 X" which says "Current DVD Version". Should I register for the GA3X 2012 version as well (even though I purchased the earlier version); or is the update only available for the DVD format? Great if you could let me know whether I am eligible for the 2012 update here and if I am, would you be able to help with what I should do to access it. Many Thanks, Chris. Link to comment Share on other sites More sharing options...
Cee-Jaay 13 Posted June 15, 2012 Author Share Posted June 15, 2012 Any feedback from the support fellows would be much appreciated here. Thanks Gents Link to comment Share on other sites More sharing options...
Walter Almaraz 81 Posted June 15, 2012 Share Posted June 15, 2012 Well I'm not sure about this, but go to your profile in Simmarket and try to find something new related about GA3 Regards, Walter Link to comment Share on other sites More sharing options...
Cee-Jaay 13 Posted June 16, 2012 Author Share Posted June 16, 2012 Hi there thanks, I've done some checking back through old files (I save notes from each order) and according to those I ordered German Airports 3 X on Sunday 2nd October 2011 from the Aerosoft Site, I can pm the order number to someone from Aerosoft, If they want it to check the status in the account. I tried registering German Airports 3 X 2012 using the original serial code, but it didn't accept it. So what now Aerosoft people? This seems to be dragging on a bit... Rgds, Chris Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted June 16, 2012 Share Posted June 16, 2012 Hi there thanks, I've done some checking back through old files (I save notes from each order) and according to those I ordered German Airports 3 X on Sunday 2nd October 2011 from the Aerosoft Site, I can pm the order number to someone from Aerosoft, If they want it to check the status in the account. I tried registering German Airports 3 X 2012 using the original serial code, but it didn't accept it. So what now Aerosoft people? This seems to be dragging on a bit... Rgds, Chris Please send it to support@aerosoft.com and we'll see what we can do. Link to comment Share on other sites More sharing options...
Cee-Jaay 13 Posted June 16, 2012 Author Share Posted June 16, 2012 Thx, I've sent mail through with the details. Link to comment Share on other sites More sharing options...
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