Jump to content
Sign in to follow this  
robertma

No response from aerosoft USA

Recommended Posts

Hi Folks!~

I don't know wether othor people have same expirience as me. But it is not very good for me, it make me feel anxity~

I ordered several box product included 4 x PMDG 747 X , PMDG 737NGX ,Airbus X from aerosfot USA on the internet on March 23th. It's my first time order box prodect from Aerosoft. I felt excited after my ordered and I write a mail to aerosfot USA how long will it take to arrive. And It was very sweet that Aeosoft USA response me very soon.

After 2 weeks I recieve my prodect form USPS, and when I open it, I only found PMDG 737 NGX in the box but not others include PMDG 747X and Airbus X. I write mail again to Aerosoft USA to know when will I recieve rest of my product and why it didn't pack together. But I didn't get any response, I mail again and again but it still no response... It is very sad to me.

Dose anyone have same expirience as me? And dose it normal to sent product seperatly?

Thanks you Folks!

Share this post


Link to post
Share on other sites

I've found them hard to get a hold of through email. Try calling them. Thats what I had to do when I ordered XP10.

  • Upvote 1

Share this post


Link to post
Share on other sites

Also don't forget that it are easter holidays at the moment. Not sure when you've written the mails to them, but maybe they already had some time off for easter.

Share this post


Link to post
Share on other sites

Thanks Ami and Shaun Fletcher !

I called Aerosoft USA yesterday and I got email response today!

The PMDG 747x will sent in last of this week and Airbus X will change to newest Airbus X Extended Edition !

Thanks folks!

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  

×
×
  • Create New...