robertma 0 Posted April 9, 2012 Share Posted April 9, 2012 Hi Folks!~ I don't know wether othor people have same expirience as me. But it is not very good for me, it make me feel anxity~ I ordered several box product included 4 x PMDG 747 X , PMDG 737NGX ,Airbus X from aerosfot USA on the internet on March 23th. It's my first time order box prodect from Aerosoft. I felt excited after my ordered and I write a mail to aerosfot USA how long will it take to arrive. And It was very sweet that Aeosoft USA response me very soon. After 2 weeks I recieve my prodect form USPS, and when I open it, I only found PMDG 737 NGX in the box but not others include PMDG 747X and Airbus X. I write mail again to Aerosoft USA to know when will I recieve rest of my product and why it didn't pack together. But I didn't get any response, I mail again and again but it still no response... It is very sad to me. Dose anyone have same expirience as me? And dose it normal to sent product seperatly? Thanks you Folks! Link to comment Share on other sites More sharing options...
W.Skinner 3 Posted April 9, 2012 Share Posted April 9, 2012 I've found them hard to get a hold of through email. Try calling them. Thats what I had to do when I ordered XP10. 1 Link to comment Share on other sites More sharing options...
robertma 0 Posted April 9, 2012 Author Share Posted April 9, 2012 Thanks!! W.Skinner I will call them! Link to comment Share on other sites More sharing options...
Emi 5161 Posted April 9, 2012 Share Posted April 9, 2012 Also don't forget that it are easter holidays at the moment. Not sure when you've written the mails to them, but maybe they already had some time off for easter. Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted April 9, 2012 Share Posted April 9, 2012 Hello Robert, If you still have no joy then please contact info@aerosoft.de Link to comment Share on other sites More sharing options...
robertma 0 Posted April 10, 2012 Author Share Posted April 10, 2012 Thanks Ami and Shaun Fletcher ! I called Aerosoft USA yesterday and I got email response today! The PMDG 747x will sent in last of this week and Airbus X will change to newest Airbus X Extended Edition ! Thanks folks! Link to comment Share on other sites More sharing options...
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