Robert S 75 Posted December 26, 2011 Share Posted December 26, 2011 Hi, I just bought the Las Vegas scenery and installed it just fine, - however when I went to fly in that scenery it looked horrible. After some searching, I see that despite successfully installing it, it wasn't "activated" in the Aerosoft Launcher. This is a different problem in of itself, but the bad news is that I can't activate it because the US aerosoft site (along with the activation server) is offline. Any news or update about this? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 26, 2011 Deputy Sheriffs Share Posted December 26, 2011 Access to Aerosoft shop US from here (germany) works fine. Of course can't check the activation server, but not sure whether there is a separate server for the US. Link to comment Share on other sites More sharing options...
Robert S 75 Posted December 26, 2011 Author Share Posted December 26, 2011 I have full connectivity to everything else on the internet (including these forums), even tried from 3 different computers to access but no luck. I can't access it from any of the browsers, nor from the Aerosoft Launcher program! I get an error message in the browser saying "page cannot be displayed" and this from the launcher: Der Aerosoft Server ist zur Zeit nicht erreichbar. Bitte stellen Sie sicher, das Sie über eine aktive Internetverbindung verfügen. Danke!! The Aerosoft server is currently not available. Please check your internet settings. Thank you. Thanks for trying mopperle, it is interesting...but frustrating Link to comment Share on other sites More sharing options...
Robert S 75 Posted December 26, 2011 Author Share Posted December 26, 2011 I tried from an ipad as well - no success.... Link to comment Share on other sites More sharing options...
Robert S 75 Posted December 26, 2011 Author Share Posted December 26, 2011 OK, when I try to ping www.aerosoft.com, I get "destination port unreachable" Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 26, 2011 Deputy Sheriffs Share Posted December 26, 2011 Does this happen with both, Shop and launcher? Maybe there is something broken between the US and Europe. Link to comment Share on other sites More sharing options...
Robert S 75 Posted December 26, 2011 Author Share Posted December 26, 2011 Yes, I am getting same problem from both the website (trying to access www.aerosoft.com) and from within the Launcher. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 26, 2011 Deputy Sheriffs Share Posted December 26, 2011 what happens, when you try aerosoft.de? The reponse times I get here pinging them are excellent. Link to comment Share on other sites More sharing options...
Robert S 75 Posted December 26, 2011 Author Share Posted December 26, 2011 It times out as well, I am unable to access www.aerosoft.de Link to comment Share on other sites More sharing options...
Robert S 75 Posted December 26, 2011 Author Share Posted December 26, 2011 I also cannot ping it, same error: "Destination port unreachable" Yet I can access these forums, and any other website I try. Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 26, 2011 Deputy Sheriffs Share Posted December 26, 2011 Strange, just checked and have also access to the activation server. Do you have a tool to trace the ping? In Windows 7 there is one included. Link to comment Share on other sites More sharing options...
Robert S 75 Posted December 26, 2011 Author Share Posted December 26, 2011 I get that "Destination port is unreachable" response from : 82.98.85.24 Link to comment Share on other sites More sharing options...
eurowing 65 Posted December 26, 2011 Share Posted December 26, 2011 i also can not reach either .com or .de website from the US. i was going to shop some today i hope it works again before the end of the day (25% off sale)... Link to comment Share on other sites More sharing options...
Robert S 75 Posted December 26, 2011 Author Share Posted December 26, 2011 That IP address is the Aerosoft server in Germany... IP : 82.98.85.24 Neighborhood Host : www.aerosoft.com Country : Germany Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 26, 2011 Deputy Sheriffs Share Posted December 26, 2011 Try the following: - open a DOS box - enter tracert www.aerosoft.com That's what i get: Link to comment Share on other sites More sharing options...
Robert S 75 Posted December 26, 2011 Author Share Posted December 26, 2011 Not sure what the traceroute will tell you - it is a problem with the Aerosoft server in Germany: Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 26, 2011 Deputy Sheriffs Share Posted December 26, 2011 Robert, on the website of ip-lookup.net you can also ping the IP. Did you try this? Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4162 Posted December 26, 2011 Deputy Sheriffs Share Posted December 26, 2011 Looking at your results, this could also be a problem of a nameserver in between. Link to comment Share on other sites More sharing options...
wingnut 60 Posted December 26, 2011 Share Posted December 26, 2011 Hello; I've had the same problem now for a couple of days,every once in awhile I'm able to get through,I had to google the address for the forums,just to do this. Mark Link to comment Share on other sites More sharing options...
Robert S 75 Posted December 26, 2011 Author Share Posted December 26, 2011 FYI: It is now working for me at the moment...was able to register using the Aerosoft Launcher! Let's hope it remains working... Link to comment Share on other sites More sharing options...
Rotor 0 Posted December 26, 2011 Share Posted December 26, 2011 Same here. Just installed Stavanger X and Egelsbach. No luck activating using the launcher. Link to comment Share on other sites More sharing options...
Daniel Santoro 77 Posted December 26, 2011 Share Posted December 26, 2011 Same problem here. Can't access Aerosoft website from Brazil. I was trying to take advantage from the last hours of Xmas sales. Unlucky Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted December 27, 2011 Share Posted December 27, 2011 Hello Folks, For reference the Forums are hosted by a different company on there servers so getting to the forums and the shop are two different things, as mentioned before it may be a routing issue or even an ISP issue, I could not get to Aerosoft once via Virgin Media but could using 3-Mobile. Link to comment Share on other sites More sharing options...
Robert S 75 Posted December 27, 2011 Author Share Posted December 27, 2011 Shaun, It wasn't working for me all day, but now it is...using the same ISP here so there is certainly something wonky going on! Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted December 27, 2011 Share Posted December 27, 2011 Hello Folks, If your still having issues you could try the Offline Activation route. Link to comment Share on other sites More sharing options...
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