ROMAN78 1 Posted October 15, 2011 Share Posted October 15, 2011 Hello Aerosoft staff, I purchased the Airbus X va edition yestrerday and I'm still waiting on the serial number. I made the purchase yesterday 14 Oct 11. I also sent my VA details to support@aerosoft.com. I hope we can get this resolved soon. Thank you!! Roman78 Link to comment Share on other sites More sharing options...
ROMAN78 1 Posted October 15, 2011 Author Share Posted October 15, 2011 I'm not one to complain, but it been 27 hours since I've made this purchase. The transaction is complete as far as the money being paid to Aerosoft, but I still haven't recieved my serial number. Maybe I'm missing something in Aerosft's practices but this is completely frustrating. Roman78 Link to comment Share on other sites More sharing options...
Deputy Sheriffs mopperle 4161 Posted October 15, 2011 Deputy Sheriffs Share Posted October 15, 2011 I'm not one to complain, but it been 27 hours since I've made this purchase. The transaction is complete as far as the money being paid to Aerosoft, but I still haven't recieved my serial number. Maybe I'm missing something in Aerosft's practices but this is completely frustrating. Roman78 No need to complain and be frustrated! They have to crosscheck your VA details and this might not be possible (depending on the VA) within such a short timeframe. And now it's weekend. Link to comment Share on other sites More sharing options...
ROMAN78 1 Posted October 15, 2011 Author Share Posted October 15, 2011 I understand your opinion.... I just disagree. I understand things must be crosschecked and verified, but in who's time? This is a business transaction and should be handled as such. Timeliness is everything. I'm not trying to come off rude, I'm just voicing a concern. Take care!! ROMAN78 Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted October 17, 2011 Share Posted October 17, 2011 Hello Roman, I believe this was sorted out for you on Sunday. Link to comment Share on other sites More sharing options...
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