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[Ibiza X] Falscher Productkey


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Hallo,

wenn ich Ibiza X installieren möchte, muss ich LogIn-Email und Productkey aus dem Downloadshop eingeben.

Allerdings kommt dann folgende Meldung:

"Die eingegebene Seriennummer/E Mail ist falsch".

Die Mail ist richtig und dem Productkey habe ich aus dem Shop kopiert.

Komisch ist, dass Mallorca X und Ibiza X den selben Productkey haben.

Ist das gewollt so?

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  • Aerosoft

Marco, we have send you a reply by email but to avoid leaving a bad impression for others I like to say here as well that the codes you send might look similar but they are different ('r'<>'b') and they all check out on our tests. As you thought they were the same I suggest that you do not retype them but copy and paste them (make sure you do not add a space before the code). Would you be so kind to let us know if the issue is solved?

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