marcog1842 14 Posted September 8, 2011 Share Posted September 8, 2011 Hallo, wenn ich Ibiza X installieren möchte, muss ich LogIn-Email und Productkey aus dem Downloadshop eingeben. Allerdings kommt dann folgende Meldung: "Die eingegebene Seriennummer/E Mail ist falsch". Die Mail ist richtig und dem Productkey habe ich aus dem Shop kopiert. Komisch ist, dass Mallorca X und Ibiza X den selben Productkey haben. Ist das gewollt so? Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 8, 2011 Aerosoft Share Posted September 8, 2011 If you contact us on support@aerosoft.com we'll check this out. Strange issue. Link to comment Share on other sites More sharing options...
marcog1842 14 Posted September 8, 2011 Author Share Posted September 8, 2011 OK Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 8, 2011 Aerosoft Share Posted September 8, 2011 Marco, we have send you a reply by email but to avoid leaving a bad impression for others I like to say here as well that the codes you send might look similar but they are different ('r'<>'b') and they all check out on our tests. As you thought they were the same I suggest that you do not retype them but copy and paste them (make sure you do not add a space before the code). Would you be so kind to let us know if the issue is solved? Link to comment Share on other sites More sharing options...
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