Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

Jump to content
Sign in to follow this  
LoverOfFSX

FSX Scenery Santorini X

Recommended Posts

Hello, yesterday i bought Santorini X on Simmarket.com

The scenery was great!! I was so satisfied, and the money was well used.... But one of my other games yesterday suddenly would not work, so i had to set my PC back to another time!

After that, i did not check if something had happened to the Santorini X scenery...

So i tried to see if it was there today, and it wasn't.

So first i tried to "Repair" the scenery with the install wizard. But nothing happened.

So i tried to remove it, really dumb of me but the Scenery did not work anyways.

And now the registration code does not work anymore when i tried to re install it, is there anyway that i can get a new Registration code or something, i don't wanna lose my money!!

Please help!

Cheers from Copenhagen

Share this post


Link to post
Share on other sites

Im sure you wont loose your money if you've got proof of purchase.1st make sure, if your highlighting/copy, and pasting that your not including a space or the ( : ) bit at the start of the reg code.

If not then send a mail to Support@Aerosoft.com.

Share this post


Link to post
Share on other sites

Okay, thanks you very much :)

I've checked the reg code and it is as it should be, but it will no be accepted, wich is because i've used it before :P

Thanks anyway, i will send a mail to Aerosoft :)

Share this post


Link to post
Share on other sites

Hello LoverofFSX,

If the registration worked initially then it must work again, the problem is that you may be inserting your e-mail address incorrectly, best to copy and paste them exactly as they are in your account at the shop of purchase.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  

×
×
  • Create New...