Maxloading 48 Posted September 3, 2010 Share Posted September 3, 2010 Hi, I have just downloaded the Airbus-X file but when I tried to open it, a message comes up saying it was damaged or corrupted. The file is 184806 kb, but on the order site it is written 220 MB? What is the procedure to aquire a new file? (I have received all the e-mail with the order detail and the code for the activation). Thanking you in advance: AlainV Link to comment Share on other sites More sharing options...
Jeroen Rutgers-Herenius 167 Posted September 3, 2010 Share Posted September 3, 2010 Hi, I have just downloaded the Airbus-X file but when I tried to open it, a message comes up saying it was damaged or corrupted. The file is 184806 kb, but on the order site it is written 220 MB? What is the procedure to aquire a new file? (I have received all the e-mail with the order detail and the code for the activation). Thanking you in advance: AlainV Hello AlainV The file is in your account in the shop. Delete this one and re-download it. Link to comment Share on other sites More sharing options...
Aerosoft Aerosoft Team [Inactive Account] 51558 Posted September 3, 2010 Aerosoft Share Posted September 3, 2010 And you might need to clear the cache of the browser otherwise you might get the same corrupted file. Link to comment Share on other sites More sharing options...
Maxloading 48 Posted September 3, 2010 Author Share Posted September 3, 2010 Thank you for your quick reply....I have got another problem it refuses to regonise my e-mail or the activation, though I have done a copy and paste from the e-mail.... Does the auth code changes with each download? The curse strikes again LOL! ok I am downloading for a 3rd time we will see what happens... EUREKA it is now OK, there was a capital letter on e-mail address!!!! AlainV Link to comment Share on other sites More sharing options...
Jeroen Rutgers-Herenius 167 Posted September 3, 2010 Share Posted September 3, 2010 Thank you for your quick reply....I have got another problem it refuses to regonise my e-mail or the activation, though I have done a copy and paste from the e-mail.... Does the auth code changes with each download? The curse strikes again LOL! ok I am downloading for a 3rd time we will see what happens... EUREKA it is now OK, there was a capital letter on e-mail address!!!! AlainV Happy Flying Link to comment Share on other sites More sharing options...
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