Lawman 14 Posted July 28, 2009 Share Posted July 28, 2009 I've received the Aerosoft newsletter today with the news that there was an update (v1.30) for the boxed version of VFR London X. So I downloaded it (okay) and started the installer. It then asked for my email address and the serial number (like a downloaded product does). However, it won't accept the serial number from my boxed copy (which is registered). I seem to remember a similar issue in the past with an update for another product. IIRC, your database wasn't updated with the serial numbers of the (registered) boxed versions or something like that. Or am I doing something wrong? Any pointers would be appreciated. Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted July 30, 2009 Share Posted July 30, 2009 Hello Lawman, I'll get someone to check this. Link to comment Share on other sites More sharing options...
Lawman 14 Posted July 30, 2009 Author Share Posted July 30, 2009 Thank you, Shaun . Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted July 31, 2009 Share Posted July 31, 2009 Hello Lawman, The guys are not sure whether this problem may be a personal serial key issue. Could you please send your serial key to support@aerosoft.com so I can pass it onto them to check. Link to comment Share on other sites More sharing options...
Mirko Gutewort 14 Posted July 31, 2009 Share Posted July 31, 2009 Thank you, Shaun . Hi, I have same problem. Boxed version, but I can't install 1.30, in fact I have no email like in DL Versions Link to comment Share on other sites More sharing options...
Lawman 14 Posted August 1, 2009 Author Share Posted August 1, 2009 Hello Lawman, The guys are not sure whether this problem may be a personal serial key issue. Could you please send your serial key to support@aerosoft.com so I can pass it onto them to check. E-mail sent. Thanks for your assistence . Link to comment Share on other sites More sharing options...
Lawman 14 Posted August 8, 2009 Author Share Posted August 8, 2009 Shaun, I was wondering if there's any news on this? Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted August 9, 2009 Share Posted August 9, 2009 Hello Lawman, Can you try redownloading the update please. Link to comment Share on other sites More sharing options...
Lawman 14 Posted August 9, 2009 Author Share Posted August 9, 2009 Hello Lawman, Can you try redownloading the update please. Hello Shaun, I can happily report that the new installer works fine (it now gave me an option to choose between downloaded and boxed version and it accepted my boxed serisl number without any error messages) . I'd like to thank you and the team for your support . Link to comment Share on other sites More sharing options...
Shaun Fletcher 570 Posted August 10, 2009 Share Posted August 10, 2009 Hello Lawman, Thanks, your most certainly welcome.. Link to comment Share on other sites More sharing options...
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