Support overload. We are currently seeing 65% more demand for support then we normally see. We can only assume this is because more people are at home due to the corona crises. Our complete support staff is online and they are working flat out, but it will take some days before we can scale up resources. Please be patient.

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kurocl

Where do i download the new Piper Cheyenne, If i have BOX version?

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I own a CD version of the piper Cheyenne (i bought it in a shop in Madrid), and i wanted to upgrade to the new version. The problem is that as i did not buy the download version in Aerosoft so i will not have the full version waiting me in my account . What can i do?

Best regards

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You will be able to register your product on the Aerosoft page and then download the new version from there. Aerosoft is just compiling a new installer (a file was missing). Once that is done, the update should be available to CD customers too.

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Thanks both for your quick reply.

PD: Sorry Hans, i made you answer me in two different post (digital aviation forum and aerosoft forum) and surely you have a lot of work. Excuses again.

Best regards

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