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Problems with the support section

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OK, I'm obviously doing something stupid, but whenever I try to register a product on the Support page - choose product from drop down list, enter serial number provided - I'm getting an "Invalid" message. I'm trying to register some as I gather that is where repaint kits are prone to lurking.

Any thoughts/suggestions/derisive laughter appreciated.

  • Administrator

Hello,

The update database support site: https://support.aerosoft.com/pages/login is only for updating boxed editions of addons and games. If you don't have a boxed serial key, you won't be able to register it on the site.

Paintkit downloads can usually be found in your Aerosoft shop account downloads section, or on the product page itself, but if you let us know what product this is regarding we should bea ble to point you in the right direction.

  • Author

Thank you. Specifically I was looking for the Catalina kit, is it available? I know many have asked about the EE Lightnings, so I'm assuming they don't exist.

And thank you for not being derisory!!

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