Installed the EDDN Nuremberg via Aerosoft One to msfs2020 and msfs2024. I found a Stair in Gate 2 distracting me because it is sunken. I want to remove it or a fix.

 

Patricio Valdes

As all other objects look OK, IMHO there can be two reasons for this:

1. The stairway is not part of scenery but of another addon

2. Another EDDN scenery interferes

2 hours ago, mopperle said:

As all other objects look OK, IMHO there can be two reasons for this:

1. The stairway is not part of scenery but of another addon

2. Another EDDN scenery interferes

From Community folder I removed all components and only the airport EDDN in question still have the Stairs sunken on ground apron. Please, the developer needs to see, and I appreciate if it can be removed the stairs or to level them up. This issue occurs in both MSFS2020 and MSFS2024.

May be its part of the MSFS and therefore it can not be found in the community folder.

Please open a ticket

https://helpdesk.aerosoft.com/hc/en-gb/requests/new

1 hour ago, mopperle said:

May be its part of the MSFS and therefore it can not be found in the community folder.

Please open a ticket

https://helpdesk.aerosoft.com/hc/en-gb/requests/new

Stairs in question are coming from the EDDN installed and not from MSFS default. Will send Ticket, thanks.

Pat

Still same issue and not resolved yet.

Pat