i was trying to buy the aerosoft embraer 190/195 beacuse it is one of my favorite aircraft and when i purchase it. the aircraft dosent show up in instant downloads and orders. i have tried 4 times and i have been scammed for around 130 dollars. its not fun to loose that much money just beacuse you want to fly an embraer. please help me fix this problem.

I assume you are are talking about the package for XP12. As written in the system requirements the product is installed via AerosoftONE. So please go to the product page/system requirements, there you find a link to AerosoftONE. Download and install it, log in with your shop account and you will see the product.

Next time mind your wording, you got NOT scammed.