I have been trying for 3 weeks to download the available profiles for MSFS2024 but every time get this error message: 

This page contains the following errors:

error on line 3 at column 1: Extra content at the end of the document

Below is a rendering of the page up to the first error.

Can anyone help ?

 

There is also an option to try new ? which takes you to here:

Asset preview detail page displayed when users interact with Canto assets

Please post the exact link you are trying to download from.
(Right click, copy link address..., paste here)

Here it is.  

snakebyte DAM

This link works for me.

Attached is what I get when clicking on it.

 

@Acepilot111 you have to click on one of the images and then on the download symbol. Works even on a iPad.

In case it doesnt work for you, try a different browser.

Thanks Mopperle !
Happy New Year.

I have tried to use a different browser (Chrome) instead of edge but still get the same issue.....screen shots of what I get:

https://snakebyte.canto.global/share-link/asset/preview/7geak7t9cd29d820ssefuue30r?scheme=DOCUMENT&collectionLinkId=IRNO7&pos=1&portalId=v-e21cf2a898d7410085fc03fd07f4ff4b&sortBy=TIME&desc=true

 

Am 31.12.2025 um 15:48 schrieb SimWare:

This link works for me.

Attached is what I get when clicking on it.

 

What am I doing wrong ? Do I need to save the html page in my community folder ?

This is strange and must be related to your system as it actually work.
I have downloaded it for you and attached to this message so that  you can get it directly from here.
Foxtrot_Aviation_Stick_General controls_MFS2024.xmlFoxtrot_Aviation_Stick_Airplanes controls_MFS2024.xml

Then, once you have downloaded the XML files, connect the Foxtrot joystick,

start MSFS2024, go to Settings > Controls, select the Foxtrot General controls Profile, click the gear icon, and use Import/Export to manage the General controls Profile XML file.
Repeat the operation with the Airplane controls profile and XML file.

Hi, What directory do you downloaded the XML files into? is it the Community2024 folder or just any folder? .. Thanks

Any folder, preferably your Downloads folder, then the simulator will import them where required.

 

On 12/16/2025 at 6:54 AM, G-AWX said:

I have been trying for 3 weeks to download the available profiles for MSFS2024 but every time get this error message: 

This page contains the following errors:

error on line 3 at column 1: Extra content at the end of the document

Below is a rendering of the page up to the first error.

Can anyone help ?

 

There is also an option to try new ? which takes you to here:

Asset preview detail page displayed when users interact with Canto assets

Have you solved your download issue??? I am having the same problem with the same error message and hoping you can help! 

You don't have to run the XML, just import it via the simulator as per the procedure I gave here on Monday;
(See upper post)

I have tried to import the .xml files (one for General and one for Aeroplane) and still not working. I get the following error:

Import has encountered an unexpected failure. Please retry with another file.

On 1/11/2026 at 2:22 AM, epeck87 said:

Have you solved your download issue??? I am having the same problem with the same error message and hoping you can help! 

See above. Still not working!

i'm having the same problem, even tried on the phone and another pc. keeps giving me the error message