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ACTIVE SKY P3Dv4 error "ambient weather"

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Good evening,

 

I am experiencing a recurring error with Active Sky (attached image) that causes my simulator to shut down completely during flight.

 

The aircraft I use is the A320 PROFESSIONAL from Aerosoft, and the simulator is P3Dv4.

 

It seems that this error is related to "permissions," but I have no idea how to solve it.

 

Initially, AS was installed in C:/HIFI. I thought the problem might be related to the location of the Active Sky folder, so I tried reinstalling it, and this time I installed it in C:/PROGRAM FILES (X86).I am still experiencing the same problem...

 

I hope someone can help me.

 

Thank you in advance and best regards!

 

Pilot701

Captura error.PNG

I haven't flown P3Dv4 in the last 3-4 years, so I can only provide generic guidance.

 

1. Try to run ActiveSky as "Administrator". If that works, then you can mark the file to be always run as an administrator.

 

2. Maybe Windows Defender or firewall are detecting ActiveSky as malware and blocks it. Maybe you can check this:

 

https://support.garmin.com/en-US/?faq=uYig8qYZB29qWeDxbGABW6

 

3. Similarly, if you use other antivirus app you can try to temporarly disabling it.

 

4. One last thing to try: Windows Sandbox. It is hard to express how much I LOVE that feature. In short, with Windows Sandbox you always have a "fresh" Windows to test and discover whether YOUR windows is the problem, or the application you are testing.

There are some graphics limitations, though, so you it is my believe that you will not be able to run the simulator within the Sandbox. But for ActiveSky there should not be a problem. If you want to test it in a real environment, you will need to create a custom .wsb configuration file for the sandbox to activate the network sharing, as it is disabled by default for protection.

 

https://learn.microsoft.com/en-us/windows/security/application-security/application-isolation/windows-sandbox/

 

As I said, these are all generic advices; nothing specific about Active Sky, but that is all that I can help with. Hopefully, something will be of use.

 

Regards,

  • Author

Hi Ramon,

 

First of all, sorry for the late reply.

 

When I received your response, I tried several things:

 

1– The first thing I did was check the Windows antivirus (which is the one I use) to see if there was any kind of blockage.

 

I found several things:

 

1.1 In the antivirus and threat protection history, I found a blocked application (image 1). Although this one corresponds to Aerosoft, I looked through the other options and checked the "protected folders" section.

1.2 In "protected folders", I checked which folders were protected and, in principle, none were related to the simulator or AS (image 2).

1.3 Even so, to ensure P3D and AS wouldn’t have issues accessing those folders, I added them as applications allowed to access the controlled folders (image 3).

 

2– I checked the Windows firewall and network protection. I went into the "Allow an app through firewall" option and enabled the settings related to AS for both private and public networks (images 4 and 5).

 

3– I started a test flight with AS running. HIFI support told me to collect two files: the AS log (.log) and the FSUIPC6 log. The surprise was realizing I hadn’t installed the latter.*

 

So I installed FSUIPC6 and did a test flight. I’m not sure if it was the last installation, the firewall changes, or both. But I was able to complete the flight without the AS error message appearing and without the simulator shutting down.

 

So I believe, finally, that I’ve solved the problem.

 

As always, thank you so much for your time and dedication, Ramon.

 

Many thanks!

 

 

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  • Expert

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